If you'd like to know what your neighbors in Mountain City, TX think, just check out their reviews below!
Local Reviews
for Mountain City, TX
Our Reviews by City
Top notch service. Arrived on time. Very professional. Good job.
Holly - Mountain City, TX 78610
See above
Response from Garner Heating & Air Conditioning Inc:
We are so grateful for your kind words.
owner
Sam - Mountain City, TX 78610
Awesome as usual
Chris - Mountain City, TX 78610
Ethan and his install team were incredible. Professional, courteous and very efficient. 100% good representatives of the company.
Response from Garner Heating & Air Conditioning Inc:
Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations!
Great service as always!
Chris - Mountain City, TX 78610
Leonard was professional and a really great guy. Great asset to a great local company.
Response from Garner Heating & Air Conditioning Inc:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
Matt’s Review
Ed - Mountain City, TX 78610
Matt’s been here before. Still excellent service
Response from Garner Heating & Air Conditioning Inc:
Your kind words mean a lot to us. Thanks for the positive feedback.
George was great.
McClendon - Mountain City, TX 78610
He fixed everything and explained it all and sent photos.
Response from Garner Heating & Air Conditioning Inc:
We thank you for sharing your positive experience.
Great service
Cass - Mountain City, TX 78610
We love Garner A/C and their crew. Very competent, friendly and informed us of each thing he was doing to fix our problem. Thank you!
Great job
McClendon - Mountain City, TX 78610
Great job. George was most efficient and explained what he was doing in terms that anyone could understand.
As usual, great service.
Limmer - Mountain City, TX 78610
Garner never disappoints. Always can count on great service by a local business.
Semi annual service
Cass - Mountain City, TX 78610
Excellent service
Great service
Lee - Mountain City, TX 78610
Excellent
As always, 100% satisfaction with the service, workmanship, products and people of Garner.
Chris - Mountain City, TX 78610
Great service
Clyde - Mountain City, TX 78610
Great service
Laverne - Mountain City, TX 78610
On time, cautious, thorough
Ed - Mountain City, TX 78610
Fast response time. Knowledgeable service staff.
Jennifer - Mountain City, TX 78610
In November 2018 my Carrier Heat Pump of 24 yrs crashed. Garner gave me several Carrier options to consider and within 2 days had a courteous, knowledgeable crew at my home installing the unit. I opted for ductwork replacement also and was amazed at the teamwork and how clean the crew left my home. The unit is quiet and variable speed for greatest economy. Love the new digital thermostat.
Response from Garner Heating & Air Conditioning Inc:
Thank you for the wonderful review and for taking the time to share your feedback.
Typical Garner Service - AWESOME
Chris - Mountain City, TX 78610
I’ve expressed my total satisfaction and trust in Garner before and do it again. Garner is full service and committed to continually providing great service after the sale and install. We wouldn’t go with anyone else and highly recommend them and Zach.
Elijah D.
On arrival, found the emergency water safety switch tripped due to a restricted drain line. Blew out the primary line and went outside to visually confirm the clog was removed. Flushed out line with multiple gallons of water to remove any loose debris from drain. Opened up the indoor air handler and cleaned out the primary drain pan and removed the drain snot that was inside the pan. Used a drain treatment inside the primary pan and line. Reset the cooling system and inspected all Performance, Mechanical and Safety Systems. Everything is working at this time.
Ethan D.
Installed new Carrier indoor ductless head in office space. The drain line was so clogged that we were unable to clear it, so we replaced it. Reattached drain and pressure tested the system for extensive leak check. Pulled deep vacuum and weighed in factory charge. System operating at this time.
Brendan B.
Performed semiannual maintenance on one cooling system. Inspected all Performance, Mechanical and Safety Systems. Verified everything was operating within the manufacture’s specifications for operation. Indoor system drain line cleared and treated. Cleared drain and removed all water from primary and secondary drain pans. Outside condenser refrigerant pressures are within range and condenser cleaned. No other major issues found and the system was running at time of departure.
Isaiah T.
Performed the AC tune-up. Cleared and treated drain line. Condenser coil clean. No major issues found.
Elijah D.
On arrival, I found the outdoor run capacitor has failed below manufacturer value, which was not allowing the outdoor compressor to turn on and pump refrigerant. Installed new run capacitor and reset the cooling system. Inspected all Performance, Mechanical and Safety Systems. Everything is working at this time.
Brendan B.
A/C Maintenance. Performed semiannual maintenance on one cooling system. Inspected all Performance, Mechanical, and Safety Systems. Verified everything was operating within the manufacturer’s specifications for operation. Outside condenser refrigerant pressures are within range and condenser cleaned. Indoor system drain line cleared and treated. Homeowner had already replaced filter before arrival. No major issues were found and system running at time of departure.
Elijah D.
Dug up original drain system and then dug a deeper and wider hole for drainage. Blew the drain out to verify the drain was clean and clear and then back filled the hole with pea gravel. Placed some of the original dirt back on top. Verified the cooling system was operational prior to departure. Everything is working at this time.
Matt F.
Performed AC cool check. Checked electrical, mechanical, safety, and performance of the system. No major issues were found. Reme-Halo air purifier is operational. Drain line cleared and treated. Condenser coil cleaned. Media air filter was replaced with customer supplied filter.
Isaiah T.
Performed the AC tune-up and no major issues were found.
Elijah D.
On arrival I met with the homeowner. They mentioned that they had noticed their outdoor unit froze up when running the AC. Said the indoor fan motor was not blowing air throughout the vents. He also said he had changed the capacitor on the fan motor. I tested the old capacitor and found it to still be within range for operation. Upon further inspection, I was noticed to indoor fan relay not closing on a call for the indoor fan. I checked the wiring on the back of that thermostat and noticed the fan wire was not plugged in securely. Tightened down fan wire into thermostat and tested operation. Also stripped back old wire to make sure all wires were securely connected into thermostat. In addition, I stripped back old wire of the low voltage connection inside air handler and verified proper connections and color coding. Tested all cooling operation. Everything is working at this time.
Elijah D.
Performed semiannual maintenance on one heat pump cooling system. Inspected all Performance, Mechanical and Safety Systems. Verified everything was operating within the manufacture’s specifications for operation. Both filters inside the wall filter grille were dirty and need to be changed out; homeowner did not have any replacement filters at time of visit.
Elijah D.
Performed semiannual maintenance on one heat pump heating system. Inspected all Performance, Mechanical and Safety Systems. Flushed and treated drain line and drain pan. Verified all systems are operating within the manufactures specifications for operation. Fixed the date and time on the thermostat and reset filter reminder and service reminder to updated date.
Matt F.
Performed heat check. Checked electrical, mechanical, safety, and performance of the system. Drain line cleared and treated. Condenser coil clean. Surge protection is operational.
Matt F.
Performed service diagnostic. Diagnostic found that the system was low on refrigerant and that the transformer in the air handler was making a loud buzzing noise. The transformer was still powering the unit. Options for repair were presented to customer and they chose to have the transformer replaced and the system recharged with refrigerant. Repairs were completed. System was function tested. System was running at the time of departure.
Elijah D.
Installed new refrigerant line set onto mini split system located in garage. Cut line set to length, installed new flare connections, and tightened to specifications per manufacture. Pulled deep vacuum on the system. Recharged system to manufacture’s guidelines.
Ethan D.
Installed new 2-ton Carrier system for the upstairs. Added new drain pan and vibration isolators. Rebuilt drain line with insulation and support. Added new return and supply plenums and sealed all pressure points with air lock. Ran new control wiring for the outside unit and installed new Ecobee Pro thermostat. System operating at this time.
Leonard P.
Diagnosed that the primary drain was clogged and that the overflow safety switch was stopping the condenser from running. Tried to clear drain and was unsuccessful. I re-piped the primary drain to the secondary drain for the time being and the system is up and running again.
Leonard P.
Performed diagnostic and the system reported code 41 and 44 fault codes. After further testing, I found that the control board had failed. Gave Chris and Diana options and they chose to replace board and add surge protection for the air handler. Installed both the board and surge protection. Confirmed fan operation and system operation. System is operational upon departure.
Leonard P.
Performed maintenance on the AC system. Found some issues with the duct work and informed the customer. System is operational upon departure
Matt F.
Performed AC cool check. Checked electrical, mechanical, safety, and performance of the system with no major issues found. Drain line cleared and treated. Condenser coil cleaned. Electrical disconnect confirmed in and on. System was running at the time of departure.
Matt F.
Performed AC cool check. Checked electrical, mechanical, safety, and performance of the system with no major issues found. Drain line cleared and treated. Condenser coil cleaned. Electrical disconnect confirmed in and on. System was running at the time of departure.
Matt F.
Performed AC cool check. Checked electrical, mechanical, safety, and performance of the system with no major issues found. Drain line cleared and treated. Condenser coil cleaned. Electrical disconnect confirmed in and on. System was running at the time of departure.
Matt F.
Performed service diagnostic. Diagnostic found that the condensate drain had clogged and caused the safety switch to trip. Electronic safety switch would not reset. Options to replace electronic with a mechanical switch were presented to customer and customer chose to move forward with repair. Repair was completed and drain line cleared and treated. Electrical disconnect confirmed in and on. System was running at the time of departure.
Matt F.
Performed AC cool check on two systems. Checked electrical, mechanical, safety, and performance of the systems. No major issues were found. Drain lines cleared and treated. Condenser coils cleaned. Electrical disconnects confirmed in and on. Systems were running at the time of departure.
Matt F.
Trip 1 - Performed service diagnostic. Diagnostic found that blower motor was making a loud noise while running and was leaking grease from the motor. Blower door/panel was also missing and door switch was held closed with tape. Options for repair were presented to customer and they chose to replace blower motor and door panel. Electrical disconnect confirmed in and on. System was running at the time of departure. Will return to complete repairs and run maintenance check. Trip 2 - Repair was completed. Electrical disconnect confirmed in and on. System was running at the time of departure.
