Google Rating

4.9

Based on 437 reviews

Garner Heating & Air Conditioning Inc

4.9

J Art

18:30 12 Apr 24

Very professional, the tech was very knowledgeable, kind and understanding. They solved my issue fast. Highly recommend their service.

Mark Andersen

15:55 12 Apr 24

Mary Lu Palmer

20:01 11 Apr 24

Great job. Courteous and professional. We would recommend the technician, Zachary Vasquez anytime!

G J

18:26 09 Apr 24

These folks are great. They show up when they say, do fast excellent work, and are always responsive. If you are using someone else, switch to them.

Jim Beesley

17:33 09 Apr 24

Garner Heating&Air provides excellent service in a timely manner. I have been thoroughly satisfied since changing to Garner HVAC service. I would also like to recognize their service representative Elijah Dover. He is top notch!!

Don Rudder

21:47 05 Apr 24

Efficiency and professionalism at its finest! Very knowledgeable, patient, and reasonable.

Savannah Wood

20:06 01 Apr 24

Very friendly and knowledgeable staff. Everyone who helped us was thorough, polite, and professional. We felt like we were actually getting the right thing for our home and needs, not like they were just trying to sell us something. We worked directly with Matt, Max, and Ethan, and they were all great.

Thomas Black

12:39 26 Mar 24

Highly recommend Garner for all your HVAC needs. I had a home warranty with American Home Shield, and when my air handler died, they sent out the lowest rated company in the area to repair the unit. Unhappy with the offer, I decided to call around and see how other companies in the area operated. Boy, am I glad I called Garner. From the initial call, to the first visit with Max (fantastic guy, really knows his stuff!! Give this man a raise.), to the installation of the system, my case was handled promptly and professionally. Everyone at Garner took the time to fully explain why and how Garner did things differently. They were priced a little higher than some of the other competitors, but you get what you pay for, and when installing a component as crucial as HVAC in Texas, it's worth the cost difference to (A) get higher quality components, and (B) have them installed properly. It's been a few months now since the installation and things are running perfectly. Long story short, I no longer think or worry about my HVAC system. This is the name of the game in Texas. Thank you to everyone at Garner!! Highly recommend this stellar company.

Jeanette Short

19:43 18 Mar 24

Excellent service and Omar Hernandez was very knowledgeable and friendly.

Joseph Kiff

18:18 12 Mar 24

5 star service all around. We had our ducts replaced with Garner.Max was great throughout the process, was not pushy given the cost of the project. I will say Garner had the best price out of probably 6 other companies I had called in the NB area. Some were close, but Garner was the victor in that area. We also had to delay the project due to our situation and Max went to bat to try to get some of the price knocked down due to the original price which was a special at the time.Ethan and his crew came out and were great throughout. They were prompt at right around 7:30 as expected, and finished the project around 1, seemed like they knocked it out. They also cleaned up any debris and made use of drop cloths during the project to prevent scratching anything.All in all, I would go with Garner again, and you guys have a customer for any future needs. Thanks again guys

Kimberly Klocke

13:34 08 Mar 24

Technician showed up and diagnosed problem in a short amount of time. Replaced parts and resolved issue. Very friendly. Would recommend.

Carl Furry

22:53 06 Mar 24

Garner is a professional outfit, and their people are always respectful, knowledgeable, and careful. They've got great people on their team, including Max Bethke and newcomer Omar Hernandez. Leonard recently stopped by for a system checkup and spent a long time making sure the system was clean, charged, and operating properly, and then he ensured that all drain lines were clear. It was a pleasure having Leonard in our home, as is always the case with Garner techs. I tend to loathe paying for subscriptions, but the $199 annual fee that Garner charges for two checkups a year is to me very worth it. We've got a new system so the techs usually don't find much in the way of a malfunctioning unit, but it can be the little things (plugged drain lines, leaf buildup inside the condenser, etc.) that can add up to big repairs down the line. Those maintenance visits catch the little things and ensure our HVAC system can withstand the next heat wave or Snowpocalypse. Thanks to Garner, we're pretty cool people.

Wade Lind

14:00 05 Mar 24

Omar was prompt and courteous. Garner provides a text eta, confirmation with the photo of the person arriving to the appointment. Omar listened to my concerns, investigated and gave clear details of what was found. My appointment was just for a tune up inspection prior to the heat of summer but my concerns were addressed. I always get excellent service from Garner Heating and Air Conditioning.

Brad Burkhart

21:24 04 Mar 24

Very Responsive, Knowledge, and polite. I have used Garner for about 6 years now! I highly recommend them!

Shea Seale

22:53 29 Feb 24

Debra Rider

17:53 29 Feb 24

Elijah is always awesome

Diane Hill

23:58 17 Feb 24

Fast, friendly and efficient.

Carolyn Cunningham

19:23 12 Feb 24

We received excellent service. Our technician was very informative, knowledgeable, and gave great customer service.

Irene Fabian

04:39 07 Feb 24

Excellent customer service. Was very informative and polite. Job was done in a timely.

Susan Howard

16:29 06 Feb 24

John Brunson

17:33 01 Feb 24

Christine Bowman

16:38 24 Jan 24

Polite, efficient, professional, and exacting is my opinion of Omar!

Nancy Crumley

15:31 24 Jan 24

Garner A/C has always provided us good service. This was Brendan's first visit to our house. I appreciate him showing me a feature of our 2-year old unit that I wasn't aware of (or had forgotten about). I have recommended them to others to use.

Frank Dickey

23:16 22 Jan 24

What an asset to Garner AC. Elijah Dover is very knowledgeable and professional. He knows his product and is enthusiastic about making the repairs. He seems to really enjoy creating customer satisfaction. Also he is respectful of the homeowners property.My next purchase will definitely be from Garner.

Judy Lyons

00:09 20 Jan 24

Outstanding work, good work ethic, on time, on task!

Elizabeth Clark

22:18 19 Jan 24

Matt is a very careful, knowledgeable, respectful and friendly guy! We appreciate his expertise and are very happy with our heating system checkup. He also installed our two ceiling filters, which we greatly appreciated. Thank you!

Debbie Egan

17:26 19 Jan 24

Omar was great. Very friendly and efficient. Gave us detailed information about service.

Elette Estrada

13:54 19 Jan 24

Matt is a regular for us, both for seasonal checkups (this week) and service calls. He’s personable, polite, knowledgeable and efficient. Best of all: he explains things clearly and advices us on options if requested.

Richard Schwarz

00:43 19 Jan 24

Prompt response to our need for AC repair in August. The technician thoroughly troubleshot, found and fixed the problem. He explained everything he did and showed me as well. I signed up for a preventative maintenance plan with a visit every 6 months. It is 6 months later and the technician performed a thorough inspection, showed photos of what he did and the condition of the hardware. He spent an hour. Good to know proper maintenance is being done. Great company.

Stephen Barnes

02:14 18 Jan 24

Garner Heating and AC was recommended to me in the early 90’s by a mutual friend due to the high integrity of the owner and I have been a customer ever since. Max has assisted me several times over the years including previously adding duct work which greatly improved the comfort throughout my 40+ year old house. He recently met with me over my concerns with the age of the system. His knowledge and courtesy provided the information I needed without any pressure either way. The new system was installed last week. Ethan and his crew worked quickly and I am very pleased with the new system. Ethan was very courteous and patiently responded to any questions I had. I am 100% satisfied with the new system and, once again, very impressed by all the people at Garner!

Jake M

22:12 15 Jan 24

Highly Recommend -Communication, Professionalism, Quality- all spot on- Great Job

Paige Norman

14:56 13 Jan 24

Matt came out for maintenance and identified an electrical problem in my attic i was unaware of. He ruled out several things before he left...very helpful and pleasant to work with

Nicolas S.

02:02 13 Jan 24

Elijah was a very knowledgeable, friendly technician. Overall, very happy with the service he and GH&A provided.

Stephen Klopp

22:26 10 Jan 24

Very friendly. Showed up on time and was very thorough. I was very happy.

Bill Kirchen

19:38 10 Jan 24

Great service. Called, asked if he could come a bit earlier than the listed window (yes!), was very thorough, answered all my questions about maintenance and future outlook for unit. I've been using Garner for a couple years now, and all my dealings have been positive. A+.

Blake Bordovsky

14:43 10 Jan 24

Had several components needing to be replaced and everything was documented well and replaced efficiently.

Ariel Conde

19:26 09 Jan 24

This is our second time using this company and we have only had great experiences with the reps. Omar came out to clean and service our A/C unit. He was thorough and quick. I highly recommend this company.

Heather Brandon

23:03 04 Jan 24

Fast response via text. I was able to get preventive maintenance started with no issue. The tech was very professional and polite. I received an email with pictures and full explanation of everything done and status of my equipment. Highly recommend

HJ Massey

21:02 04 Jan 24

Always a great professional experience! The previous homeowner recommended I continue with their preventative maintenance plan, and it has been great service to have. I especially like the text I get that identifies the service technician and includes a picture of them when they are on their way out.

GINNY JOST

03:23 26 Dec 23

Excellent service and pricing. Their service reps are knowledgeable, professional, and reliable

Eugene Mitchell

21:35 21 Dec 23

Service is great and people are friendly and know their business.

Don Rogers

23:34 14 Dec 23

Garner replaced some air ducts in our HVAC system.They were thorough, came on time and did quality ,clean work.

Ann Thompson

02:54 14 Dec 23

Excellent experience. Tech was knowledgeable, patient (we're old) and made the whole situation as easy as possible. We were very happy that he helped us.

jackie smith

17:29 08 Dec 23

Don Lee always provides the best professional service ...I always ask for him for any service I need...Great company and wonderful man to talk to...He explains everything and listens to any of my concerns....He gets 5 stars only because there isn't a higher option!

Patty Whelan

22:29 07 Dec 23

penny woodard

02:46 07 Dec 23

They are always so polite.

Kathryn Kinsala

22:13 06 Dec 23

Anthony Rosete

00:58 04 Dec 23

After having 2 other hvac companies in our new house that could not get it right, Ryan came up with a plan to keep our costs down and finally a well functioning system. Garner did the job in one day, quick easy and painless. The crew was very respectful of our home and cleaned up. They gave a detailed description of the work they did and told us to call with any concerns going forward. Job well done.10/10 recommend⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

James Tambur

20:04 28 Nov 23

Quick to diagnose the problem. Quoted the best service for what I need now, not a new A/C system.

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