Google Rating

4.9

Based on 508 reviews

Garner Heating & Air Conditioning Inc

4.9

Eduardo Mena

20:04 02 Dec 24

This is the second time we use Garner. The first one to replace or main AC in 2023 and the second time to install a split unit in our garage. Both times they did excellent work and Angel served us both times. Everybody who helped us from Garner did excellent.

Carolyn Osborn

12:11 26 Nov 24

James PG

22:47 20 Nov 24

Chey did a great job. He was friendly and professional

Eileen Pack

17:23 19 Nov 24

Omar arrived on time, was very professional, showing us pictures of the maintenance he provided.

Powell Pendergraft

22:31 11 Nov 24

Always reliable, friendly, respectful, folks of integrity.

Randy Galbreath

00:27 07 Nov 24

Gary Jones

19:19 06 Nov 24

Ethan, is an expert HVAC installer. Very personable and professional. He was a great part of our home install.

Robert Eveslage

18:52 01 Nov 24

I love the professionalism and courtesy I receive when a team member is at my home. You guys always do a terrific job and for that I very much appreciate you all in the company.

Charolet G

18:38 01 Nov 24

Matt provided excellent service. Always professional and courteous.

Michael Fehmer

18:09 01 Nov 24

Trustworthy and reliable service, outstanding service!

Art Livermore

20:57 31 Oct 24

Matt was on/time, efficient, professional and explained his work in detail. We have been using Garner for many years and will continue to use their services. Good people…great service.

Steve Short

21:20 19 Oct 24

Lynn Sundholm

12:18 17 Oct 24

My family (mother, daughter, and myself) have used Garner Heating and Air Conditioning for years. Omar and his fellow technicians are very knowledgeable, professional, thorough and friendly.

Kathy Vermillion

19:43 11 Oct 24

Very personable, thorough and informative.

Pat Stanford

21:13 10 Oct 24

Very professional and explained everything about the system and what he was doing.

Dee Niedzielski

20:59 10 Oct 24

Robert

19:59 10 Oct 24

Garner Heating and Air responded to our problem in a very timely manner. Matt came out, diagnosed our AC issue and fixed it all in a very timely and professional manner. Matt also provided some very helpful advice regarding maintaining our system that was much appreciated. We will not hesitate to call on Garner again for our AC and Heating needs.

Michael Mann

17:46 08 Oct 24

Gamer quickly dispatched Matt their technician within 2 hours. Matt quickly diagnosed and fixed my cooling problem and signed me up for a much needed service program. Great customer and technician service. Happy family!!!!

Lydia Aguero

15:45 08 Oct 24

Omar Hernandez was polite and professional in doing his job.

Laurie Dhonau

15:01 06 Oct 24

Friendly service, listened to and answered all of our questions and concerns

Tom Barry

22:48 02 Oct 24

Nancy Guthery

16:36 27 Sep 24

Jason D., a service tech at Garner AC was prompt(7am), experienced, prepared, and very polite. The office staff was helpful and always polite. I recommend Garner AC.

christine constable

16:12 27 Sep 24

Elija was very polite,honest, knowledgeable and took care of all of our AC nee I would recommend this company for all your AC and heating needs.

Julia Ashleigh

20:07 26 Sep 24

Did you ever experience Devine intervention and know it? Well, I did and it kind blew my mind. On Saturday, 9/21, my A/C went out that morning, and I had written down the name of an A/C repairman that I got from Nextdoor. Now I had that piece of paper several days before, and I started looking for it but it was nowhere to be found. I mean I looked everywhere, but it was gone. So I checked Nextdoor again and saw that Garner had a lot of good reviews, so I called them. And they said they could be out here Sunday between 1:00 and 4:00. So I said okay, dreading the 24 hours without A/C. Not 10 minutes later they called me back and said they’d had a cancellation and could send Omar right away. What a nice guy he turned out to be! Omar installed a new capacitor (which another repairman told me I needed a year and 5months ago), cleaned the inside of the unit, and was done before the inside of my house got very hot. I cannot say enough good about Omar and his expertise. And I won’t have to go looking for Garner’s number because it’ll be in my phone book. And about that Devine intervention? That night I found the piece of paper with the other man’s phone number under my bed! Plainly I was supposed to call Garner, AND the cancellation? Who cancels an appointment with an A/C repairman when the temperature is in the high 90’s? Two miracles in one day and Omar to boot! I won the jackpot.

Richard Knouse

21:17 25 Sep 24

Chey Simpson showed up about an hour after the workday started. That's very quick since the trouble was reported via the website after hours, the evening before. During the repair process, Chey permitted me to monitor over his shoulder. Chey was friendly, forthcoming, considerate and professional. He explained each step he was taking and the reasons for taking it. He enlightened me about future problems that may be expected and how to possibly avoid them. We have used Garner AC since we bought our home over 30 years ago and with employees like Chey, will continue to do so.

Brittany Lewis

17:56 23 Sep 24

Ethan and Jacob did a great job at cleaning our ducts and our AC unit. Our home already feels better. Should have done it sooner! Thank you

Anna Scott

22:13 19 Sep 24

Michael Colonnetta

17:05 16 Sep 24

Ethan was fantastic, thanks!!!

jackie smith

22:14 06 Sep 24

Matt was wonderful and came out to the house within 30 minutes...He explains everything to me....very nice man, very knowledgeable and always welcome here...I give him 5 stars cuz there isn't and higher ones!

Heather Touchon

21:07 06 Sep 24

Always professional, courteous, on-time, helpful, and thorough. Highly recommend.

Barbara TREVINO

02:13 01 Sep 24

I really feel you’d do yourself a big disservice if you don’t check out Garner Heating & Air FIRST … if you’re experiencing problems with your heating or AC. Immediately after we met MATT .. we knew we made the RIGHT choice. He was extremely knowledgeable.. very informative… offered several options to solve the problem. NO PRESSURE!! He didn’t rush as most do to get to the next job. MATT deserves a well deserved commendation for EXCELLENT customer service!!

Kat Ziser

21:17 30 Aug 24

Chris Bays

20:06 30 Aug 24

Melissa Etheredge

18:40 30 Aug 24

Elijah was here for the appt promptly. He explained everything he was doing. Explained some things we could do to help our system run more efficiently. We were very pleased with our service.

Guerra Adrian

02:04 21 Aug 24

Jessica Aponte

19:37 20 Aug 24

I was very satisfied with my experience with them. Max broke it all down for me and answered all of my questions with precision and knowledge. Although the pricing was steep, we were able to set up financing to pay over time. They made an appointment very quickly once we made final decisions & arrangements. Ethan and his crew worked diligently to get everything swapped out & my house is now MUCH cooler with their system.

Arnold Sivek

17:44 20 Aug 24

They were very polite. They explained the whole procedure step by step.

Blair Hoffer

19:35 13 Aug 24

Jessica Gindlesperger

00:09 09 Aug 24

Richard ________

17:10 04 Aug 24

The entire team that took care of us from start to finish was amazing. They took the time to explain everything and give us all the options when it came to replacing the entire home AC unit. The installation went smoothly. The insulation team was unbelievably respectable. I would absolutely recommend them to anybody who needs AC repair for their home

Joe Hopkins

20:19 26 Jul 24

Our ac stopped working at 9pm. Next morning at 10am Garner had it working like new. The young man who did the work was efficient and so professional. L

Lauren Serrano

17:52 25 Jul 24

Matt came out the very next day and fixed our problem in a timely manner, explained everything in a way I could understand, and showed me photos of the system in the attic. Provided a detailed invoice and even gave me a heads up for what future repairs may need to happen and how much it would cost. 10/10 recommend!

Chris Limmer

17:15 25 Jul 24

Matt was great. Knowledgeable, professional and personal. I trust him.

Matt McGee

20:45 23 Jul 24

My technician Matt was quick to find the issue. Because I was a first time customer, he asked to inspect the entire system. He pointed out a few potential issues that might need service in the near future.Great customer service and quick response time.

Silvia Morales

22:24 20 Jul 24

We are more than pleased with Garner’s service and the professionalism, patience and skills Max, Ethan and his crew demonstrated while dealing with a complete HVAC and duct removal and replacement and difficult tenant that insisted on staying at the property while worked was being done. Max took the time to explain the different HVAC brands and was available after hours for any questions I had. They are pricey but the quality of services I received from them was well worth the investment.

Edeltraud Meany

00:19 20 Jul 24

Chad Davenport

19:31 19 Jul 24

Mike Abrahamson

22:53 17 Jul 24

We've been shopping around for a new AC for a few years now and the prices were either extremely high for equipment beyond our needs, or reasonable but for equipment that seemed less than reliable. After helping us with a Sunday AC issue, we got a quote that included a quality Carrier unit larger than what we had and well within our price range. Given the inclusions of labor warranties and some quality of life improvements for the system, it was an easy decision. The install was prompt, the team that came was respectful and willing to answer all our questions, and they did a great job cleaning up afterward and walking us through the system. We are absolutely happy with the system so far and looking forward to working with the folks at Garner for years to come.Update July 2024:We've been with Garner now for 4 years and I can't say enough good stuff about them! We've had a few issues come up with our unit in that time and every time they've come out and taken care of what needed to be done quickly. They've also helped with improving the system in place, helping us identify the need for an additional return and relentlessly pursuing an unusual issue we had around high humidity in the house. No matter the problem, they've come back again and again to make sure everything meets their standards. Not once have they nickel and dimed us either, always making sure that we know any cost up front, and following through if something needs adjustment after install. I still highly recommend them to anyone in the area!

Diana Bode

19:23 16 Jul 24

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