Local Reviews
for San Marcos, TX
Our Reviews by City
Excellent service!
Joe - San Marcos, TX 78666
Very pleased with the service. And the fact that they were able to get me onto their schedule on a Saturday afternoon was truly exceptional.
Fantastic and caring service
Sage - San Marcos, TX 78666
5’s all across the board. We felt incredibly heard when it came to our needs being met. Mike was always expedient and explained everything he was doing so we could understand. Even our cats liked him. Supremely pleased with our experience.
A job well done
John - San Marcos, TX 78666
Excellent Service
Isaac - San Marcos, TX 78666
Garner is GREAT
kec - San Marcos, TX 78666
I've been with Garner Heating and Air for years and years and always have a great experience.
Response from Garner Heating & Air Conditioning Inc:
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Omar H.
Performed cooling maintenance. Checked electrical, mechanical and performance of the system. Cleared and treated drain line and washed the condenser coil. I did inform the tenant that the filters were dirty and need to be replaced ASAP. He did not have any filters at this time, but he said he would replace them as soon as possible. No other major issues were found. System is on and running at this time.
Omar H.
Performed cooling maintenance. Checked electrical, mechanical and performance of the system. Cleared and treated drain line and washed the condenser coil. I found the outdoor fan motor showing sign of overheating and the outdoor capacitor is under value. I presented the customer with options to repair and she chose to have the motor and the capacitor replaced and add a surge protector to the condenser. Completed repairs and cycled the thermostat. Everything is on and running at this time.
Jason D.
On arrival, I found the outdoor heat pump system running, but the compressor was not pumping. Checked ohm readings of compressor and found it to be turned off on thermal overload. Cooled down compressor with water hose and started system back up. Checked refrigerant pressures and found the low side to be pumped down. Turned system off and inspected system. Reset the cooling system and turned everything on. Found system to be running low on refrigerant (lower than our previous visit during the maintenance check, however not low enough to cause a thermal lockout). Did inspect and verify all electrical components were operating within manufacture’s specifications for operation and were of correct parts for manufacture. There does appear to be an intermittent cooling issue, possible liquid line restriction. I inspected the bi-flow filter dryer and verified the appropriate temperature difference between inlet and outlet. I inspected my superheat level of the TXV and did not see any hunt
Elijah D.
On arrival, I found the outdoor low voltage wire shredded from a lawn mower. While inspecting the control wiring, I found that it had already been spliced together in multiple areas. The customer decided to move forward with having us install new low voltage wiring. Ran outdoor portion in Seal-Tite to protect from weather elements and any landscaping. Tested system and verified operation.
Isaiah T.
Performed AC cool check. Checked electrical, mechanical, safety, and performance of the system. No major issues were found. Drain line was cleared and treated. Condenser coil cleaned. Electrical disconnect confirmed in and on. System was running at the time of departure.
Matt F.
Performed AC cool check. Checked electrical, mechanical, safety, and performance of the system. Condenser fan motor is showing signs of overheating. No other major issues were found. Drain line cleared and treated. Condenser coil cleaned. Options for repair were presented to the customer and they chose to have the condenser fan motor replaced today. Condenser fan motor was replaced. System was function checked and was running at the time of departure.
Matt F.
Performed AC cool checks on two systems. Checked electrical, mechanical, safety, and performance of the systems. No major issues were found. Drain lines cleared and treated. Condenser coils clean. Electrical disconnect confirmed in and on. Systems were running at the time of departure.
Elijah D.
On arrival, the homeowner informed me the system would run intermittently. I inspected all Performance, Mechanical and Safety Systems. I found the primary drain line backed up which would cause the emergency water safety switch to trip, shutting off the system. Cleared and treated the drain line. Everything is working at this time. While cleaning the drain line out, I found that the drain was double trapped, and did not fully come out of the house. Drain line is run into a piece of 4” pipe into the foundation and drain under the patio. Recommend re-plumbing drain outside, with correct piping and away from home to properly drain into yard.
Omar H.
Performed cooling maintenance. Checked electrical, mechanical and performance of the system. Cleared and treated drain line and washed condenser coil. No major issues were found. System is on and running at this time.
Matt F.
Performed service diagnostic. Diagnostic found that the system was operating poorly due to lack of airflow. Once the old filter was removed the system was operating normally. Filter was a 20x20x1 Merv 11 filter installed at the base of the air handler. With the filter removed the blower was moving 1200 CFM and was cooling. I presented my findings to the customer and since we have not completed the summer maintenance check, I completed the maintenance check today to avoid an additional diagnostic fee for today. AC cool check was performed. No other major issues were found. System was running at the time of departure.
Omar H.
Performed cooling maintenance. Checked electrical, mechanical and performance of the system. No major issues were found. Cleared and treated drain line and washed the outdoor condenser coil. System Is on and running at this time.
Omar H.
Performed cooling maintenance. Checked electrical, mechanical and performance of the system. Cleared and treated drain line and washed condenser coil. I found the condenser disconnect breaker sending inconsistent power and it would shut power to the unit randomly. No other major issues found. I presented my findings to the customer and he chose to have it replaced today. Disconnect replaced and I cycled the thermostat. Everything is on and running at this time.
Matt F.
Performed service diagnostic. Diagnostic found that the capacitor on the condenser unit has failed. Options for repair were presented to the customer and they chose to have the capacitor replaced today and sign up for our maintenance plan. Condenser capacitor was replaced. System was function checked. System was running at the time of departure.
Omar H.
On arrival the customer stated that there was a leak on their kitchen ceiling. After inspection I found that the copper line coming from the condensate pump was cracked and leaking water onto the ceiling. I presented customer with options to repair they chose to install a new condensate line. Replaced condensate pump drain line. Tested for any water leaks and the line is leak free. System is on and running at this time.
Matt F.
Blower wheel, air handler, evaporator coil and condenser coil were cleaned. System was charged with refrigerant (4.8 lbs). AC cool check was performed. No other major issues were found. Drain line cleared and treated. System was running at the time of departure.
Omar H.
Performed cooling maintenance. Checked electrical, mechanical and performance of the system. Cleared and treated drain line and washed condenser coil. No major issues were found. Disconnect is in. System is running at this time.
Elijah D.
On arrival, I found that the low voltage fuse tied into the zone panel had blown. Was able to track down fault to the barometric bypass damper, which would create extra amp draw on the older zone board. Completed repair and system is now operational.
Omar H.
Performed cooling maintenance on 3 heat pump systems. Checked electrical, mechanical and performance of all 3 systems. Cleared and treated drain lines and washed 3 condenser coils. Found small amounts of mold growth on systems labeled AH1 and AH3. Also the outdoor capacitor on the condenser labeled HP3 is undervalue. Presented customer with options to repair and they chose to have the capacitor replaced at this time. Repair completed, disconnects are in and systems are operational at this time.
Brendan B.
Performed semiannual maintenance on 3 cooling systems. Inspected all Performance, Mechanical and Safety Systems. Verified everything was operating within the manufacture’s specifications for operation. Outdoor condenser refrigerant pressures on all three systems are within range, and all three condensing coils cleaned. Cleared indoor systems drain lines and filters changed. Noticed on Eastside unit #2 that the capacitor was low on value, and the inside blower wheel is dirty. No other major issues were found. Brought findings to the homeowner and he decided to move forward with repair and cleaning. Completed repairs and all systems operational.
Ethan D.
Installed new 2-ton Payne heat pump system. Installed new Honeywell T6 thermostat. Rebuilt and insulated condensate drain line. Cleared and treated drain. Replaced secondary drain pan. Installed SS2 & SS3 float switches. Installed new filter dryer, pressure tested with dry nitrogen and pulled a vacuum on the copper line set. Removed old supply from the system and custom built a new supply plenum on site. Installed a new filter base with 16x20x1. Installed a new line set cover. Charged system to factory spec. System is working properly at time of departure.
