Ryan P.

The primary drain is piped in such a bad way. There is not enough slope in the drain, and it dips and rises throughout its run. The air handler is installed very poorly. There are a lot of spots that hot attic air is infiltrating the air handler as well as dirt. This is causing the drain to clog and perform even less optimally. There is a lot of work that needs to happen to this system to get it to where it will operate the way it was designed to.

George T.

Performed diagnostic and found system leaking water from an open gap at the bottom side of the supply plenum and equipment. There was also condensation found at the Reme Halo assembly. Presented options to customer and they have chosen to move forward with sealing the supply ductwork all the way around and relocating Reme Halo to the top of supply plenum. I completed approved repairs and added sealant caulking at the copper line set exit openings at air handler. System is operational. I also let the customer know that I noticed heavy rust buildup at large drain pan but they chose to wait on those repairs.

Chase R.

Max B.

After performing the diagnostic, I found that the water removal system was backed up and causing the system to shut off due to the safety switch. I presented the customer with her options and she chose to have it repaired at the bronze level. I re-piped the drain from where it exits the coil to where the vent on the opposite side of the p-trap is. I also cleared and treated the primary drain line, and everything is working at this time.

Chase R.

Unspecified

Max B.

Price includes: 1 Cooling Tune-up (3 systems) 1 Heating Tune-up (3 systems) 2 Additional Visits to change filters Performed all three AC tune-ups. I did replace the filters in the systems except for one 16x20 on the main unit due to not having the right filter size. Please see attached checklist for full tune-up details.

Max B.

Performed diagnostic and found a bad motor. Will return to replace after parts have been acquired.

Max B.

Performed the AC tune-up and found some issues that need to be addressed but the system is working at this time. Please see attached checklist for full tune-up details.

Max B.

Performed the AC tune-up and everything is working at this time. While performing the inspection I had to pull the drain line apart underneath the return air so I could clear through it. Please find attached checklist for full tune-up details.

Chase R.

Max B.

When I arrived, the tenant informed me that he was smelling a floral musty smell in the kitchen area only. He also showed me a water stain on the sheet rock in the back left corner of the house. I checked the system and could not find the smell anywhere in the system. I let the customer know that if it was the system, they would have the smell throughout the entire house. I also found that the water stain was not from our system due to the location of it in the attic in the drain lines running the opposite direction.

Max B.

Performed the AC tune-up and everything is working at this time. Please see attached checklist for full tune-up details.

Max B.

Performed the AC tune-up and everything is in good working order at this time. See attached checklist for full tune-up details.

Chase R.

The job was a success.

Chase R.

Customer does not want the WiFi controller. If we can find one that allows for installation of a WiFi stat like an Ecobee she’d be interested

Ethan D.

Installed new 12,000 BTU Carrier mini split. Ran new drain, control wiring, and copper line set in line hide. Pressure tested system and pulled deep vacuum. Added new Square D surge protector and sealed penetration. System working at this time.

Max B.

When I arrived, the customer informed me that she had some rodents that had gotten into the attic and chewed holes into one of the flex duct runs. While inspecting the ductwork I found multiple insulation problems with the run all the way back to the plenum. I gave the customer her options to have that entire run completely replaced. The rest of the ductwork is all hard duct and we spoke about having it cleaned. I presented the customer with her options and she will discuss it with her husband and get back in touch with us. They do have a second system however we cannot locate an attic access to be able to see the ductwork or the inside system at this time.

Max B.

After performing the diagnostic, I found that the electric heat kit was staying on even though there was no call for it which was causing the breaker to trip. I replaced the heat kit under the Carrier 10-year parts warranty and The Garner 4-year labor warranty. I did inform the customer that we highly recommend surge protection on the systems and they informed me that they are going to look into a whole house surge protector instead of individual ones for the systems. I also spoke to the customers about getting back on our maintenance agreement and they asked if we would give them a call in a couple of weeks.

Max B.

Performed the heater tune-up on 2 systems and both systems are working at this time. See attached checklist for full tune-up details.

Ethan D.

Installed Carrier Infinity Series upstairs system. Decked upstairs with plywood and flipped service side. Rebuilt drain line and installed SS-2 and SS-3 switches. Installed new drain pan and vibration isolators. Added new Carrier Infinity UI and added supply and return plenums. Rehung ductwork and installed locking caps.