Local Reviews
for Wimberley, TX
Our Reviews by City
Technician was very thorough and explained and showed me why I needed a new part.
Carla - Wimberley, TX 78676
Excellent service, as always.
Response from Garner Heating & Air Conditioning, Inc.:
Thank you for trusting Garner Heating & Air Conditioning with your HVAC repair.
Great service!
John - Wimberley, TX 78676
Response from Garner Heating & Air Conditioning, Inc.:
Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.
another excellent experience
Michael - Wimberley, TX 78676
Needed a replacement "split unit" for a writing studio in a building separate from the main house. Garner rep arranged for a new unit to be ordered. Two very professional techs showed up with new unit, removed the old unit, installed the new one in a complete job. All my expectations were met or exceeded 🙂 Garner has been supplying and maintaining all my HVAC equipment for several year.
Great Company
Wimberley Chick - Wimberley, TX 78676
Techs explain everything and always answer my questions. Well run company.
Response from Garner Heating & Air Conditioning, Inc.:
Thank you so much for trusting Garner Heating and Air!
Service Survey
Deb - Wimberley, TX 78676
Our technician, George Torres was professional & knowledgeable.
Same Wonderful Service
Brollier - Wimberley, TX 78676
I would not se nor recommend anyone, but Garner! And Max is the best.
Garner Fan
Redonet - Wimberley, TX 78676
Excellent service
Lyon - Wimberley, TX 78676
Max is the best service technician that I have ever encountered! He is knowledgeable, courteous and finishes his work without complaint.
Professional and terrific service
Brollier - Wimberley, TX 78676
Routine semi-annual service and thorough review of complete system, including cleaning exterior compressor and interior blower units with protective coating of exterior unit.
Best in class
Dreher - Wimberley, TX 78676
Great, reliable service as they always put the customer first!
Matt F.
Performed heat check. Checked electrical, mechanical, safety, and performance of the system. Reme-Halo is operational. No major issues were found. Drain line cleared and treated. Condenser coil cleaned. Electrical disconnect confirmed in and on. System was running at the time of departure.
Matt F.
Performed heat check. Checked electrical, mechanical, safety, and performance of the system. Condenser fan motor is leaking grease. Mold/mildew was found inside the air handler. No other major issues were found. Drain line cleared and treated. Condenser coil cleaned. Options for repair were presented to customer and they chose to have the condenser fan motor replaced and to have system sterilizers installed today. Repairs were completed. Electrical disconnect confirmed in and on. System was running at the time of departure.
Elijah D.
Found thermostat failed to allow for heating operation. Installed new Honeywell thermostat and tested all operations. Everything is working at this time.
Elijah D.
Performed semiannual maintenance on 4 heating systems. Inspected all Performance, Mechanical and Safety Systems. I did find, in the heat pump heating system, that the condenser exhaust motor has overheated and is showing signs of wear and tear. Also noted, on the upstairs main house furnace, that the gas line is not properly ran into the furnace. All systems are working at this time.
Jason D.
Trip 1 - Inspected the indoor heat kit and found all heating relays had failed. It will not convert VAC to VDC which is preventing the contacts from closing. Also found the outdoor heat pump defrost board has failed not allowing for complete changeover of the reversing valve. Inspected the back of the board and found burn marks on circuit paths. I recommended replacing both components as well as a new thermostat as it has failed after a power surge. Lastly, I recommended installing surge protection devices on both the indoor air handler and the outdoor heat pump. The homeowner has decided to move forward with replacement of the board and heat kit. Our office will reach out to schedule once parts have arrived. Trip 2 - Replaced the heat kit in the air handler. Replaced the defrost control board and the thermostat for it. Both the heat kit and condenser are working properly at this time.
Matt F.
Performed service diagnostic. Diagnostic found that the capacitor on the condenser unit had failed. Options for repair were presented to customer and they chose to have the capacitor replaced today. Repair was completed. Electrical disconnect confirmed in and on. System was running at the time of departure.
Matt F.
Performed heat check. Checked electrical, mechanical, safety, and performance of the system. Capacitor on the condenser unit was below value. No other major issues were found. Drain line cleared and treated. Condenser coil cleaned. Options for repair were presented to customer and they chose to have the capacitor replaced today. Repair was completed. Electrical disconnect confirmed in and on. System was running at the time of departure. Please see attached checklist for full tune-up details.
Matt F.
Performed service diagnostic. Diagnostic found that the primary condensate drain line was clogged. Water had backed up into the secondary drain line and tripped the safety switch. Options for repair were presented to the customer and those chose to have the drain cleared and treated. Drain line was cleared, flow tested with water and treated. System was running at the time of departure.
Ethan D.
Customer decided to go ahead and have new breaker installed as well. Installed new breaker on outdoor panel. Replaced indoor heat kit and verified system operation. System operating at this time.
Elijah D.
Tested all Performance, Mechanical and Safety Systems. Found the outdoor starter to have failed not allowing for high voltage electricity to pass through and turn on outdoor unit components. Recommend replacement of the outdoor contactor to return system back to operation. Homeowner agreed. Completed repair and system is now operational.
Jason D.
Replaced evaporator coil. Rebuilt drain and hooked float switch back in. Charged system to factory specs. Tested operation of system and is working properly upon departure.
Ethan D.
Installed new 3-ton Carrier gas system. Installed new Ecobee Pro thermostat. Rebuilt and insulated condensate drain line. Replaced secondary drain pan. Installed new filter dryer, pressure tested with dry nitrogen and pulled a vacuum on copper line set. Replaced both the supply and return plenum and sealed with mastic airlock. Added an Aprilaire 210 media filter to return. Charged system to factory spec. System is working properly at time of departure.
Matt F.
Performed AC cool check. Checked electrical, mechanical, safety, and performance of the system. Primary condensate drain line was clogged. Drain line was cleared and flow tested with water. Drain line was also treated. No other major issues were found. Condenser coil was cleaned. Electrical disconnect confirmed in and on. System set to 77 degrees per customer. System was running at the time of departure.
Leonard P.
Performed maintenance on the AC systems. I cleared and treated both drains and confirmed that safety switches were working. I changed the filter on the downstairs system. I cleaned both condensers. Both systems are operational at this time.
Elijah D.
Inspected all Performance, Mechanical and Safety Systems. Found the outdoor run capacitor below value for operation and the primary water safety switch intermittently failing between cycles not allowing for the outdoor cooling unit to turn on. Also noted the indoor coil is extremely rusted/corroded leading to potential for rupture of the coil causing the system to lose refrigerant. Spoke with homeowner and they decided to move forward with replacing the outdoor run capacitor and installing new water safety switches inside attic. Homeowner also decided to join our yearly maintenance plan. Completed repairs and tested all systems. Everything is working at this time.
Leonard P.
Performed maintenance on the AC system. I rewired the float switch into the Y wire because it was not stopping voltage on the red. I cleared and treated the drain. I cleaned the condenser coil and added locking caps. System is operational at this time.
Leonard P.
Performed maintenance on the AC system. I cleared and treated the drain line. I cleaned the condenser coil and ensured all electrical connections were tight. I found that the condenser fan had overheated and presented repair options to client. She opted to have the motor replaced today. Completed repair and system is operational.
Matt F.
Performed AC cool check on two systems. Both disconnects for the condenser units were not wired correctly. No other major issues were found. Drain lines cleared and treated. Condenser coils cleaned. Fuses for the two disconnects have been installed and the disconnects have been rewired correctly. Systems were running at the time of departure.
Elijah D.
Performed semiannual maintenance on 2 cooling systems. Tested all Performance, Mechanical and Safety Systems. The side guest house system is running within manufacture’s specifications for operation. The main house has a corroded indoor cooling coil, the drain pan is severely clogged, and the outdoor condenser coil is extremely brittle. Lastly, the outdoor exhaust motor has overheated.
Elijah D.
Performed semiannual maintenance on 3 cooling systems. Tested all operations. Found everything to be working within manufacture’s specifications for operation. Cleared drains and cleaned condensers. Everything is working at this time.
