The technician (Elliah) arrived on-time; called ahead to say he was on his way; was professional, friendly and courteous. He and his associate (Baker) performed a through maintenance checkup. Great service!
22:46 23 Jan 23
19:36 18 Jan 23
Quick to diagnose the problem. Quoted the best service for what I need now, not a new A/C system.
22:01 17 Jan 23
Always reliable, friendly, respectful, folks of integrity.
19:21 12 Jan 23
We had a two cycle system with dehumidifier installed and are very pleased. Dehumidification means we don't have to set thermostat as low for comfort. The system is quiet. As someone who taught mechanical engineering for 25 years, I can attest to Garner's professionalism and excellent work.
16:47 21 Dec 22
Very friendly, great communication, super responsive, a fair price.
20:52 20 Dec 22
Very thorough work done by Matt and his apprentice. Good to know my HVAC is in good working order.
20:42 19 Dec 22
We have used Garner Heating and Air for 16 years!! We are always happy when Matt Fleischauer comes to Service our Air Conditioner or Furnace. He is always polite, conscientious, proficient in his work and service oriented!! We will ask for Matt every time we can!!
21:45 14 Dec 22
Starting with the sales team (Max). Max is very knowledgeable of their products, good communications and is easy to work with. The office staff keep me informed of scheduling. Ethan and his crew of three replaced two A/C units in my home. Both Ethan and his crew are very professional all around and did not hesitate to answer my questions during the installation, and I had many questions, etc. You could tell that the team of four have worked together and everyone knew what to do and when. So, the question is; would I recommend Garner Heating & Air...YES, without hesitation.
19:47 02 Dec 22
Ethan as always was efficient, timely and explained all services performed. Great service.
03:29 22 Nov 22
Technician was very friendly and explained everything to me.
22:56 21 Nov 22
22:05 15 Nov 22
Eli Dover visited our home and did a very thorough systems check and maintenance to our HVAC system. He is knowledgeable and professional in his approach. Stayed as long as it took to get the job done correctly. A breath of fresh air from a customer service perspective.
22:49 11 Nov 22
Our AC recently stopped cooling, and we contacted Garner to schedule service. They were able to send a technician the same day. That technician, Elijah Dover, was punctual, assessed the situation quickly, and got our AC up and running in a very short time. He was also able to conduct our annual system maintenance inspection, which had not yet been formally schedule. Elijah was knowledgeable, thorough, and efficient. Well done.
01:30 10 Nov 22
Garner Heating and Air are top notch! They have always been extremely responsive and easy to work with. Elijah was the service technician that checked our HVAC to make sure it was running properly. He explained the damper system and answered all the questions we had.Thank you so much for your professionalism and excellent customer service. You just don't see that quality in many businesses these days.Denise Vertrees
17:45 03 Nov 22
20:01 01 Nov 22
13:28 01 Nov 22
Ethan did a great job installing the LED Reme Halo on our unit. He was courteous and went right to work. We would definetly use Garner Heating and A/C again.
17:35 31 Oct 22
We had Max back to our residence recently for our lightning issues that were still giving us issues.He has been very professional and informative regarding all of the issues that we have encountered.I would recommend them to all in need.Thank you again.
14:59 31 Oct 22
I have nothing but accolades for Garner HVAC. Their service personnel are very knowledgeable, professional and service oriented. Options were presented without pressure. I felt valued as a customer and did NOT feel like they were doing a “rushed job”. I have and will continue to recommend this company.
14:32 31 Oct 22
Wonder company. Very promote and business like. Fix my problem and also service my system.
14:28 31 Oct 22
Have been using their maintenance program for several years. Always prompt and send out professional people. I am always pleased with what they do and any suggestions they may make. He actually offered to change my filter which no one has ever done before. He was extra attentive and very nice.
18:37 28 Oct 22
I contacted Garner A/C after I used a different company to try and located a leak I had in my new Mini Split system. I was charged several hundred dollars and the problem was never fixed correctly. On top of my frustration the installer with the other company was less than professional and not interested in solving the issue. Elijah with Garner A/C was a true professional with a level of knowledge unmatched and truly dedicated to fixing the problem. His attitude and personality was respectful and pleasant to work with. Everything he did was clearly explained in detail, which made it easy for me to make the decision to use them. The leak in the system was found within 20 mins and a comprehensive plan was initiated to resolve the leak once in for all. I truly value the service and commitment exhibited by Elijah with Garner A/C company. As a result of this positive experience I will be using Garner A/C company for all my heating and cooling needs. Thanks again! RL
22:50 26 Oct 22
Very professional and took care of all of my concerns.
16:57 26 Oct 22
Very pleased with Garner Heating &A/C. Answered all my questions, explained all services (offered, needed, and performed). They even took pictures to show me the exactly condition of the equipment in my attic and then again to show me what work was completed. I will be signing service contract for bi-yearly inspections/service. Much thanks to the staff and technicians!!
17:30 23 Oct 22
Excellent service and tech was very efficient and friendly. Kudos to Garner on their tech training and providing wonderful customer service throughout the organization.
19:53 17 Oct 22
Max is great. Always professional, knowledgeable and responsible for his work
15:43 14 Oct 22
20:19 13 Oct 22
Garner responded same day that me HVAC system failed. Since it was 17 years old, it was time to replace it in lieu of repairing it. A new system was installed within 3 days. The ductwork was replaced the following week. They were very professional and knowledgeable. Thank you.
Alberto De La Garza
16:02 11 Oct 22
Very professional and knowledgeable of their business, and with this Texas heat you want the very best to take care of your cooling/heating system. Thank you guys!
19:54 06 Oct 22
Eli was on time, polite and explained all he did. He gave a recommendation regarding my air ducts and was very knowledgeable. Every technician I have dealt with from Garner have been very professional and friendly.
18:26 25 Sep 22
They gave a very competitive quote but on better quality equipment and and thermostat. I received and increased labor and equipment warranty. Even the thermostat was increase to 5 years as they installed it. Did two units upstairs and down stairs complete remove and new installation. Great people that came to the house for estimate and the installation. They are not a chain and are locally owned. Would highly recommend them for any repair or new installation.
00:03 22 Sep 22
20:47 12 Sep 22
Matt was excellent. He even told me to replace my filter monthly during summer. If I had been informed initially, my baseboards and floors would not be ruined.
23:29 09 Sep 22
17:27 03 Sep 22
Matt is our favorite of your service people.
20:07 31 Aug 22
18:49 31 Aug 22
I've been a Garner Heating And Air Customer for years and I have never been disappointed with their service. I recently had a small problem with my downstairs air handler. I shot Garner AC a text and they promptly replied. They responded with a text telling me that technician Matt Fleischauer would be coming out to the house to take a look. Within an hour or so Matt showed up - diagnosed and fixed the issue. The problem and work to be done was well explained by Matt and after the work was complete I was emailed all of the information about the service. Garner Heating and Air was fast and professional which is why I will continue to use them for all my HVAC needs and cannot recommend them enough.
18:30 31 Aug 22
18:24 31 Aug 22
16:03 31 Aug 22
I was very impressed at how quickly they responded when we had a cooling issue.
14:11 31 Aug 22
Garner Heating and Air has kept my system running smoothly for more than two decades! Always prompt and professional and most of all - trustworthy.
22:01 30 Aug 22
18:57 30 Aug 22
Leonard came out to do our routine maintenance. He was polite, on time and answered various questions I had for him. I have been happy with everyone I dealt with so far.
16:36 30 Aug 22
they have a great communication , came at time , a did great job in our A/C system . very professional .
Mary Lu Palmer
14:45 30 Aug 22
Great job. Courteous and professional.
21:33 27 Jul 22
15:37 27 Jul 22
The technician, Matt, was on time upfront, honest. He provided neede informatio as well as a quick repair to our AC. I willingly signed an additional maintenance contract because ofthe actions and friendly professionalism of Matt, No sales call was needed I will be using Garner again, I will also ask for Matt. He is the best I have eve dealt with. They surpassed expectations, 5 star rating with bonus points!