Google Rating

4.9

Based on 288 reviews

Garner Heating & Air Conditioning Inc

4.9

Michael Morgan

20:28 21 May 22

Absolutely wonderful professional people, great expertise, attentive and responsive costumer service! We have used Garner for installations, routine maintenance, and special problems, with everything being done very professionally, promptly and neatly. Again, GREAT group of people and expertise.

Jack Eure

15:31 17 May 22

Thanks for the great professional service from Matt with Garner Air. He was prompt, courteous, trustworthy and gave expert service and advice.

Ewayne Janes

03:28 17 May 22

Garner HVAC installed our system. Max has been our primary technician for issues and maintenance. Max is very competent, courteous, and professional...he gets it done, and fixed. The owner Doug, has always been approachable and great to deal with. Wonderful neighborhood-feel company.

Pam Gonzalez

20:22 13 May 22

My system wasn't cooling properly and wasn't cycling off. My system needed expensive repairs. Chase came out and went over my options with me. In the end I purchased a new system. The first one wasn't available so he sold me a different brand for the same cost. The installers were very efficient and professional. They guarantee their work for the life of the unit. I would recommend Garner for your AC/Heating needs.

Lee Allen Corley

03:43 13 May 22

Thank you very much for your prompt help in this matter. All of their employees are profesional, courteous, and efficient. It is evident that there is good leadership within this company and that the employees care about doing a great job. They explained the options in clear simple language, and worked diligently to source the jard to find parts the same day locally.I would recommend Garner Heating and Air 100%.

Susan Novak

15:37 12 May 22

Garner is an excellent company. The tech Ryan went above & beyond to fix what another company could not. We now have an A/C that works the way it should. Ryan was professional, polite, Covid safe, reliable, respectful of my home. I will be a long time customer!Thank you!

Shelley Henry

15:13 12 May 22

They responded to my online request quickly, and on Mother's Day, no less! Actually came out on Mother's Day to keep my a/c going. Explained everything clearly and very thorough in their work. Also followed up with the quote they promised in a very timely fashion.

Tom Daywood

16:25 11 May 22

Timely service, Max is very knowledgeable, polite, condensation backup problem taken care of

Storm

14:11 11 May 22

Ann McTeer Davis

21:48 09 May 22

We were referred to Garner by our son and had the best experience with them. Chase, our Comfort Consultant, was very attentive to our requests before & during our install. He came back to inspect our new system a couple weeks after it was done to make sure everything was perfect - and it is.The lead on our install was Ethan, who explained each item that was a problem with the old system and gave us photos to illustrate. During the job, he let me know the progress & gave photos of the new system for every former trouble spot. Ethan's 2 technicians, Jason & Angel, were great, polite, & cleaned up every place there was any indication they had ever been here.Our new system runs so well that we actually had to set our thermostat to a higher temp because we got cold. It's run like a dream when the temps hit near 100° this past weekend.We're thrilled with our new system & the great work Garner did! Hire them - you won't regret it.

Lea Ann

02:47 02 May 22

We have used Garner Heating & Air for over 20 years. George Torres was our tech. He was very polite, proficient & completed the repair in a timely manner on such a hot day. We are very grateful

Melissa Sanchez

15:34 29 Apr 22

Bible Passages

22:00 24 Apr 22

Nearly 25 years ago we built our first home in Dripping Spring and Garner Heating and Air designed and installed the entire HVAC system. We are still living in that house today, and because of their superb work and excellent maintenance program our system was still running in tip top shape after nearly 25 years. Because the efficiency of HVAC systems designed by the manufacturers has greatly improved, we only recently asked this same company to change out the entire mechanical system. We absolutely love our new even quieter running system and noticed this past year a huge cost savings on our monthly energy bill. We’ve been impressed by their company for a lot of reasons, especially the courtesy and workmanship of their employees. After the new install they left our home better than they found it. I felt sorry for them having to work in such a small tough and cramped attic crawl space, but they still did an amazing job. They are true professionals in every sense of the word. While Garner Heating and Air has developed and expanded their business over the years, they have continued to maintain the same quality craftsmanship, honesty, and dependability you might come to expect in a family owned and operated business. I’ve known the Garner family all my adult life and so if you have HVAC needs of any kind I highly recommend that you call them immediately. You will be glad you did.From a very satisfied 25-year loyal customerJohn W. Moore

Greg Southard

21:28 22 Apr 22

Satisfied customer! Matt the technician from Garner Heating and Air Condition did a great job on maintenance of our HVAC system. He explained things in detail and found some minor issues that were addressed immediately. Absolutely recommend this company for your HVAC needs!!! Thank you Garner Heating and Air!

Deborah Rountree

00:57 16 Apr 22

Fast, efficient, on-time and safe maintenance service.

Karen Pinkerton

12:13 14 Apr 22

Daniel Harris

23:32 07 Apr 22

Brad Bradish

20:12 24 Mar 22

Alma Medina

16:34 22 Mar 22

I have been a Garner Heating and A/C customer for several years. I renew my maintenance contract each year with full confidence that Garner H&A/C will provide the best professional service at a reasonable price. In the recent maintenance services, the technician informed me of his findings and recommendations for keeping my home system in top notch condition. That same day, I received the invoice which I reviewed. The invoice contained a detailed description of the services that were done and of the recommendations that were offered. I like very much that there were no discrepancies. To me, that shows honesty and integrity on behalf of Garner and the technicians.

Yucheng Guo

16:11 22 Mar 22

Very good!

Debra Britt

04:14 22 Mar 22

Jim Houck

21:23 15 Mar 22

Ryan of Garner Heating and Air came to perform a repair and found a gas leak. Working in a very tight closet He fixed both. My wife and I highly recommend Garner and Ryan.We have been satisfied customers of Garner for many years. Dependable, knowledgeable and honest.

Andrew Lenze

14:27 02 Mar 22

Matt was very knowledgeable and taught me a lot about my HVAC system. He did a very thorough job and probably wouldn't have found the problem if he hadn't. It' cost more than I wanted, but doesn't it always?

Shirley Thompson

15:19 25 Feb 22

Steve Dean

14:47 25 Feb 22

He did a great job! Thank you for getting to it quickly!

Sharon Neukam

19:36 23 Feb 22

Larry Massung

21:43 01 Feb 22

The technician (Max) arrived on-time; called ahead to say he was on his way; was professional and very knowledgable; and, performed a thorough maintenance checkup. He readily answered questions and offered answers in easily understood layman's terms. Great service!

Bill Palmer

04:05 01 Feb 22

Great service. Don came out for our regular service and made some well-informed suggestions. We are very happy with Garner.

Christine Dengelegi

02:08 15 Jan 22

Max deserves a 10+. He knew what he was doing and communicated it to us. Excellent knowledge of how the heating and cooling systems work. He answered questions when asked. He was a focused worker. Request his service all the time. He even called the next day as follow up.

Paul Murray

23:19 11 Jan 22

Jackie Pittman

18:20 11 Jan 22

Stephen Klopp

17:40 22 Nov 21

John Neely

21:25 15 Nov 21

Nancy Davidson

13:06 03 Nov 21

penny woodard

18:58 01 Nov 21

They are always so polite.

Jerry Wilson

02:21 10 Oct 21

professional, easy to talk to and had good professional answers. Clean (appropriately and professionally dressed) and quick honest help. Much appreciated, will use your company when my current machine dies.Jerry Wilson

Garrett Hudson

14:48 09 Oct 21

Charolet G

17:51 08 Oct 21

Elaine Cardenas

19:16 30 Sep 21

It's been mostly good. I'm never sure if they are upselling/overselling or if I really need the services they recommend. I'm still waiting for work I already paid for that was supposed to be done last week.

Carolyn Summerville

23:08 16 Sep 21

George came to fix my AC. He got it fixed in no time at all. He was very professional courteous friendly and just an all around like able guy. I would welcome him back anytime.

brenda hanusch

15:04 09 Sep 21

Ann Fails

21:17 26 Aug 21

Twice a year the wonderful people at Garner, call and make my appointment when it is convenient for me. They send an employee to check my unit in the house and in the backyard. It is serviced, cleaned and any thing that is done is explained to me. I don't have to worry about it because they will be back next season to take care of it again.

Roger Gore

10:54 22 Aug 21

AC went out on a really hot night. I called them at 8 the next morning. They were here by 12 noon and had the problem repaired quickly. The tech explained what was wrong and did not try to sell me something I did not need. This is the only company I will use in the future.

Susan Raine

20:43 20 Aug 21

ismael telles

16:34 20 Aug 21

Ronald Pflaum

21:18 03 Aug 21

Quick diagnosis. Swift, effective action.

Bryantulas **

21:09 03 Aug 21

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