Local Reviews
for Driftwood, TX
Our Reviews by City
Great Service
Jon - Driftwood, TX 78619
Quick response and great service. Elijah was friendly, knowledgeable and thorough. I will be using Garner again for my AC needs.
Great service
James - Driftwood, TX 78619
Mr Baker was a very courteous and professional person. He was able to discuss and explain our system very well. The Garner company scored big with Mr Baker.
Great experience
Kellie - Driftwood, TX 78619
Brendan was very polite and thorough. We greatly appreciate his help!
Seasonal checkup
Elette - Driftwood, TX 78619
Matt is always knowledgeable, professional and efficient. He explains what he’s found and makes recommendations as appropriate.
Response from Garner Heating & Air Conditioning Inc:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Excellent Service!
Shea - Driftwood, TX 78619
I thought the cost for a new motor was a bit high. Wish I had kept the replaced motor. The service was outstanding
James - Driftwood, TX 78619
Response from Garner Heating & Air Conditioning Inc:
We're thrilled to hear that you had such a positive experience with us. Thanks for the kind words.
Matt provided excellent service on very short notice.
Elette - Driftwood, TX 78619
We know Matt's work and know when he comes that our problem will be solved and that he will supply an explanation as needed.
Response from Garner Heating & Air Conditioning Inc:
Thank you for the wonderful review. Matt does great work and is always thorough and honest when it comes to explaining the needed HVAC repairs.
Always awesome
Andrea - Driftwood, TX 78619
Response from Garner Heating & Air Conditioning Inc:
Your kind words mean a lot to us. Thanks for the positive feedback.
Service
Fowler - Driftwood, TX 78619
Not being an air conditioner repair person I have to take the technician’s word that they did a great job. I thought some of the prices he quoted was way out of the ball park. Thought Mr Torres was a pleasant guy and courteous.
George was absolutely great!
Ken Hamburger - Driftwood, TX 78619
George is the kind of person that we love working with. He is courteous, professional, and knowledgeable. If we need more service from the company, this is the person we would like to see come help us.
Brendan B.
Performed heat check on two systems. Checked electrical, mechanical, safety, and performance of the system. Flame ignition achieved and both flame sensors cleaned. Filters changed with customer supplied filters. Noticed a hotspot on the condenser fan motor on the small unit. No other major issues were found and systems running at time of departure. Gas valves confirmed on. See attached checklists for full tune-up details.
Ethan D.
Installed Whole home dehumidifier. Ran new plug for dehumidifier. Built drain and tied into system condensate drain with ball valves. Verified dehumidifier operation. Cleared system condensate drain line.
Brendan B.
Performed heat check. Checked electrical, mechanical, safety, and performance of the system. Flame ignition achieved and fame sensor cleaned. Filter changed with customer supplied filter. There were some voltage issues with the surge suppressor on the outside condenser, but after further inspection I was able to resolve the issue. Also, fixed some wiring issues on evaporator system in the attic. No other major issues were found and system running at time of departure.
Brendan B.
Performed heat check. Checked electrical, mechanical, safety, and performance of the system. Flame ignition achieved and flame sensor cleaned. Filter was clean; it was changed by the homeowner before arrival. No major issues were found and system running at time of departure.
Brendan B.
Performed heater tune-ups on all systems. Checked electrical, mechanical, safety, and performance of the system. Flame ignitions achieved and flame sensors cleaned. Filters changed with customer supplied filter. No major issues were found, and the systems were running at time of departure.
Brendan B.
Performed tune-up on one mini split system. Checked heating and cooling operations. Disassembled system and cleaned components. Everything is operating within manufacturer specifications. No major issues were found and system running at time of departure.
Elijah D.
On arrival, I inspected the outdoor heat pump unit. I found that the run capacitor has failed across the FAN terminals and is undervalued on the HERM terminals as well. I installed a new run capacitor and tested the cooling system. Verified the system was operating as designed and was cooling the interior of home.
Elijah D.
Upstairs HVAC System: On arrival I inspected the upstairs system drain line and verified it was clean and clear. I next inspected the electrical systems of the outdoor unit and found the run capacitor to have failed below value across all terminals. Audibly heard the outdoor compressor attempting to start but since the run capacitor had failed it was unable to turn on and pump refrigerant throughout the indoor cooling coils. Recommend replacing the run capacitor to return the system back to operational. Installed new run capacitor under Carrier Manufacturer Parts Warranty and verified system startup. Inspected all Performance, Mechanical and Safety Systems. Everything is working at this time. Upstairs interior home temperature was upwards of 95° and I did inform the homeowner that the system would be running for most, or all, of the day for the temperature to drop to setpoint inside the home.
Elijah D.
Kitchen/Laundry Room HVAC System: On arrival, I found the run capacitor of the outdoor unit has failed across the HERM terminals resulting in the compressor not turning on to pump refrigerant. I installed a new run capacitor and tested the system. Verified all Performance, Mechanical and Safety Systems are operating within manufacture’s specifications for operation. Supply plenum had a temperature of 53°. While on site, we secured the high voltage compressor plugs, at no additional charge, and strapped down to insulation to help prevent a rub out of the refrigerant lines. Also removed a small amount of leaves from the bottom of the condenser to help prevent rusting out of the base of unit. Everything is working at this time.
Elijah D.
On arrival, I found the emergency water safety switch tripped due to a restricted primary drain line. I cleared the drain line and poured water down the drain. Once completed, I cleared the drain again until I noticed the restriction was clean and clear. I treated the primary drain line and removed the existing overfill water from the emergency water safety switch. I reset the cooling system and inspected all Performance, Mechanical and Safety Systems. Verified everything was operating within manufacture’s specifications for operation. Everything is working at this time.
Matt F.
Performed service diagnostic. Diagnostic found that the condensate drain line was clogged. Water had backed up into the secondary and tripped the safety switch. Options for repair were presented to the customer and they chose to have the drain line cleared. Drain line was cleared and flow tested with water. Drain line was treated. System was running at the time of departure.
Elijah D.
On arrival I found the outdoor run capacitor has failed on the HERM side which was not allowing the compressor to turn on and pump refrigerant. I installed a new run capacitor and reset the cooling system. Inspected all Performance, Mechanical and Safety Systems. Verified everything was operating within manufacture’s specifications for operation. Everything is working at this time.
Matt F.
Performed service diagnostic. Diagnostic found that the condensate drain line was clogged. Water had backed up into the secondary line and tripped the safety switch. Circuit breaker for the condenser disconnect was also tripped/off. After speaking with the customer, he stated that he may have left the breaker in the off position. Options for repair were presented to the customer and he chose to have the drain line cleared. Drain line was cleared and flow tested with water. Drain line was treated. System was function checked and was running at the time of departure.
Brendan B.
Summertime A/C Maintenance Service near Covered Bridge Dr. Understanding the importance of a well-maintained AC system, we performed a comprehensive summertime maintenance service for a client. In addition to the standard maintenance tasks, we conducted a thorough inspection of the air ducts to ensure proper airflow. We identified and sealed all leaks or gaps, optimizing the system's efficiency and reducing energy waste. The client can now benefit from improved cooling performance, balanced airflow, and enhanced energy efficiency in their home.
Brendan B.
AC Replacement near La Ventana Pkwy. A customer experiencing frequent AC breakdowns sought our assistance. After evaluating their current system, we determined that it was beyond repair and recommended an AC replacement. We installed a reliable and energy-efficient air conditioning unit that provided superior cooling performance and increased durability. The customer was pleased to bid farewell to the frequent breakdowns and enjoy a reliable and hassle-free cooling experience throughout the summer.
Brendan B.
AC Repair Service near Island Oaks Ln. Responding to a customer's concern about a noisy AC unit, we investigated the issue. We discovered a worn-out fan belt that was causing the noise. We promptly replaced the fan belt and performed a thorough system check to ensure proper functioning. The customer was relieved to have a quiet and efficient AC unit, enabling them to enjoy a peaceful and comfortable environment during the summer season.
Brendan B.
Summertime A/C Maintenance Check-up near Brangus Rd. To ensure optimal performance during the summer months, we conducted a comprehensive maintenance check-up on a customer's air conditioning system. We cleaned the coils, checked the refrigerant levels, lubricated moving parts, and inspected electrical connections. Additionally, we replaced the air filters to improve indoor air quality. The customer enjoyed uninterrupted cooling and peace of mind, knowing that their AC system was in excellent condition.
Isaiah T.
Performed two AC tune-ups. No major issues were found. Systems fully operational.
Matt F.
Performed service diagnostic. Diagnostic found that the condensate drain line was clogged. Water had backed up and tripped the safety switch. Options for repair were presented to the customer and they chose to have the drain line cleared today. Drain line was cleared and flow tested with water. Drain line was treated. System was running at the time of departure.
Omar H.
Performed cooling maintenance. Checked electrical, mechanical and performance of the system. Replaced 20x25x4 Honeywell filter. Cleared and treated the drain line and washed the condenser coil. No major issues were found. System is on and running at this time.
