Local Reviews
for Driftwood, TX
Our Reviews by City
Great service
James - Driftwood, TX 78619
Mr Baker was a very courteous and professional person. He was able to discuss and explain our system very well. The Garner company scored big with Mr Baker.
Great experience
Kellie - Driftwood, TX 78619
Brendan was very polite and thorough. We greatly appreciate his help!
Seasonal checkup
Elette - Driftwood, TX 78619
Matt is always knowledgeable, professional and efficient. He explains what he’s found and makes recommendations as appropriate.
Response from Garner Heating & Air Conditioning Inc:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Excellent Service!
Shea - Driftwood, TX 78619
I thought the cost for a new motor was a bit high. Wish I had kept the replaced motor. The service was outstanding
James - Driftwood, TX 78619
Response from Garner Heating & Air Conditioning Inc:
We're thrilled to hear that you had such a positive experience with us. Thanks for the kind words.
Matt provided excellent service on very short notice.
Elette - Driftwood, TX 78619
We know Matt's work and know when he comes that our problem will be solved and that he will supply an explanation as needed.
Response from Garner Heating & Air Conditioning Inc:
Thank you for the wonderful review. Matt does great work and is always thorough and honest when it comes to explaining the needed HVAC repairs.
Always awesome
Andrea - Driftwood, TX 78619
Response from Garner Heating & Air Conditioning Inc:
Your kind words mean a lot to us. Thanks for the positive feedback.
Service
Fowler - Driftwood, TX 78619
Not being an air conditioner repair person I have to take the technician’s word that they did a great job. I thought some of the prices he quoted was way out of the ball park. Thought Mr Torres was a pleasant guy and courteous.
George was absolutely great!
Ken Hamburger - Driftwood, TX 78619
George is the kind of person that we love working with. He is courteous, professional, and knowledgeable. If we need more service from the company, this is the person we would like to see come help us.
Thanks!
Leblanc, Heather - Driftwood, TX 78619
Everything was wonderful!!!
Brendan B.
Air Conditioning System Replacement Service near Ranch to Market Rd 150. During a routine maintenance check-up, we discovered that the client's air conditioning unit was in need of replacement. Today, we arrived to install the new system, meticulously removing the old unit from the home. Carefully installing the new system, we thoroughly checked all components to ensure proper operation. The new A/C system is now functioning in accordance with the manufacturer's specifications, providing reliable cooling for the client.
Jason D.
Performed semiannual maintenance on two heat pump cooling systems. Inspected all Performance, Mechanical and Safety Systems. While inspecting the upstairs system, I noticed the refrigerant charge to be low. Homeowners mentioned that the previous company that came out recharged the system but was unable to locate the leak. I used my electronic leak detector and located a significant leak inside the indoor fan coil. Also used bubble leak detection to confirm leak. Showed the homeowner the leak as well and we agreed the leak needs to be resolved. Flushed and treated all drain lines and drain pans. All air purification systems are on and operational at the time of departure. Changed two 20x25 F100 filters provided by homeowner. We decided to move forward with replacement of the indoor coil and install surge protection devices on both air handlers and the downstairs heat pump. Replaced the indoor coil on the upstairs unit. Removed the old refrigerant and old inline filter dryer.
Ethan D.
Began replacing ductwork for three system reduct. Installed new media filters underneath air handlers and insulated upstairs chase in attic. Installed new supply plenums and ran new flex duct. Added new buckets and supply registers. Added new extended supply on system one and installed new filter base. Added new buckets and flex ducts and sealed all pressure points with air lock. System operating at this time.
Brendan B.
HVAC Repair near Ranch to Market Rd 150. Arrived to perform repairs on a client’s HVAC system and found the refrigerant was low. Refilled the refrigerant to the manufacturer’s recommended levels and was able to get the system up and running again. I replaced the filters on the system before leaving.
Brendan B.
HVAC Maintenance near Heitzler Ln. It was time for the spring maintenance check-up so we came out to the residence to check on the system. When I arrived at the home, I carefully looked over all components of the client’s HVAC system to ensure it is operating well and will continue to serve them as time goes on. The only issue that was noted was a clogged condensate line, so I cleared it out and now everything is working great!
Brendan B.
Performed semiannual maintenance on one cooling system. Inspected all Performance, Mechanical and Safety Systems. Verified everything was operating within the manufacture’s specifications for operation. Outside condenser refrigerant pressures are within range. Indoor system drain line cleared and treated. Filters were also changed. No major issues were found. System running at time of departure.
Elijah D.
Performed semiannual maintenance on one cooling system. Inspected all Performance, Mechanical and Safety Systems. Verified everything was operating within manufacture’s specifications for operation. Changed one AprilAire 413 filter provided by homeowner. Everything in the main house is working at this time.
Brendan B.
Performed maintenance on 3 cooling systems. Inspected all Performance, Mechanical and Safety Systems. Verified everything was operating within the manufacture’s specifications for operation. The Westside unit evaporator coil is showing signs of mold. The Eastside unit 1 condenser fan motor is showing signs of overheating and Eastside unit 2 evaporator blower has buildup on the blower wheel. No other major issues were found. Presented a list of repairs to the homeowner and she decided to move forward with mandatory and near future repairs.
Brendan B.
Performed first maintenance on two cooling systems. Inspected all Performance, Mechanical and Safety Systems. Verified everything was operating within the manufactures specifications for operation. I did notice signs of overheating on both condenser fan motors. No other major issues found. Brought my concerns to the homeowner’s attention and they decided to move forward with new fan motors. Repairs completed and systems running at time of departure.
Matt F.
Air conditioning maintenance visit. Performed full AC maintenance checklist; Checked electrical, mechanical, safety, and performance of the system. No major issues were found. Surge protection is operational. Air purifier is operational. Drain line cleared and treated. Condenser coil clean. Electrical disconnect confirmed in and on. System was running at the time of departure.
Ethan D.
Performed AC tune-up on system. Found indoor coil was starting to rust quite a bit around the copper tubing. Showed homeowner and told him we would monitor it going forward. Refrigerant pressures and temperatures are good.
Elijah D.
Performed semiannual maintenance one two cooling systems. Inspected all Performance, Mechanical and Safety Systems. Verified everything was operating within the manufacture’s specifications for operation. Changed two homeowner supplied filters.
Jason D.
On arrival, I found the system completely flat on refrigerant. I had to add refrigerant into the system to be able to run my electronic leak detector across the coil. Did find a leak at the service valve of the outdoor heat pump. Also inspected the indoor coil and found the coil to be extremely rusted and corroded. I recommended to the homeowner that we replace the indoor coil, replace the outdoor valve and recharge system back to factory specifications to return to 100% cooling and heating capacity. I also recommend installing our Stage 1 & 3 Breathe Easy Packages to keep the complete HVAC system clean, as there are signs of microbial growth inside the indoor air handler. Installed new indoor coil and rebuilt and insulated condensate drain. Also installed Stage 1 & 3 Breathe easy packages. Replaced the outdoor valve and charged system to factory specs. System is working properly at time of departure.
Ethan D.
Upon arrival found that the HSI had failed. Spoke with homeowner and replaced igniter. Verified system operation. Created new and better wire connections and checked mounting system. System operating in heating at this time.
Matt F.
Performed heat check. Checked electrical, mechanical, safety, and performance of the system. Condenser fan motor showed signs of overheating. No other major issues were found. Drain line cleared and treated. Condenser coil cleaned. Options for repair were presented to the customer and they chose to have the fan motor replaced today. Repair was completed. Electrical disconnect confirmed in and on. System was running at the time of departure. Please see attached checklist for full tune-up details.
Elijah D.
Performed semiannual maintenance on one electric heating system. Inspected all Performance, Mechanical and Safety Systems. Tested all heating strips and verified their operation. Flushed and treated drain line and drain pan. Homeowner reported her husband heard a noise on startup of the blower. Ensured all bolts to blower were tightened to spec and tested blower on all speeds. Verified everything was operating within manufacture’s specifications for operation. Everything is working at this time.
Elijah D.
Performed semiannual maintenance on one electric heating system. Inspected all Performance, Mechanical and Safety Systems. Did find two ruptures inside the indoor fan coil causing a leak of refrigerant. Did also note the underside of the coil is dirty causing an airflow restriction of the heating and cooling system. Due to current conditions of the unit, I do recommend replacement of the indoor air handling unit to allow for complete heating and cooling operations.
Elijah D.
Performed semiannual maintenance on one heating pump heating system. Tested all Performance, Mechanical and Safety Systems. Did find substantial amounts of microbial growth inside the indoor air handler along the blower motor housing and the blower wheel. Also noted the outdoor run capacitor on the fan side to be below value causing the outdoor exhaust motor to operate outside the manufacture’s specifications for operation. Recommend a complete indoor air handler cleaning and replacement of the outdoor run capacitor to return system back to factory fresh. Everything is working at this time. Changed two homeowner supplied filters. Please see attached checklist for full tune-up details.
Matt F.
Performed service diagnostic. Diagnostic found that the drain tube from the condensate drain pump had been disconnected. Tube was sitting underneath an animal trap that had been placed in the attic by the pest control company. Further investigation found a partial clog in the condensate drain line, and water had backed up into the secondary drain pan. Options for repair were presented to customer. Customer chose to the have the drain line cleared and the water removed. Drain line was cleared and treated. Water was removed from the secondary drain pan. Tube from the condensate pump was reattached to the drain line. Condensate drain pump was tested for function. System was running at the time of departure.
Matt F.
Performed AC cool check on two systems. Checked electrical, mechanical, safety, and performance of the systems. No major issues were found. Drain lines cleared and treated. Condenser coils cleaned. Electrical disconnects confirmed in and on. Systems were running at the time of departure. Thermostats were programed to run on the customer’s desired schedule.
