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Google Rating
4.9
Based on 395 reviews
Garner Heating & Air Conditioning Inc
4.9
Laura Gutilla
19:36 26 Sep 23
Very happy with everything. Professional, courteous, and thorough! Thank you so much!
spencer cooke
11:12 21 Sep 23
Brendan Baker from Garner Heating & Air Conditioning Inc was great to work with. Explains the process. Highly recommended! Thank you!
Amy Temperley
20:38 18 Sep 23
Diane Dinsmore
20:29 18 Sep 23
Ethan was great! He was on time, extremely polite, respectful, and knowledgeable. He was super patient explaining everything to me and answering all of my questions. Ethan made the whole process a pleasant experience.
Kerry Laake
18:41 15 Sep 23
The team at Garner did a fantastic job replacing all the duct work and air vents in my attic. They were on time, kept the work areas clean, communicated what they were doing and kept me well informed! I highly recommend them!
Sam Norman
14:01 08 Sep 23
I'd definitely recommend their services! They were quick to have a technician come out on a holiday to diagnose my system, and made the repairs within a few days. Each technician that came to my house, was friendly, respectful, and professional.
Laurie Dhonau
20:38 07 Sep 23
Friendly service, listened to and answered all of our questions and concerns
Kelli Woolard
17:09 05 Sep 23
Enrique Gonzalez
18:01 29 Aug 23
The technician was thorough and clearly explained the condition of the AC unit.
G J
20:59 25 Aug 23
These folks are great. They show up when they say, do fast excellent work, and are always responsive. If you are using someone else, switch to them.
Ida Miller
20:59 25 Aug 23
I live in an historic wood framed house. We had Garner install 5 mini split Carrier wall units with 2 outside mini splits several years ago. One of the five wall units leaked. It warped the sheet rock. The tech said the line had been insulated incorrectly. After complaining about this online, Garner came to the house, investigated the issue, discovered the drain lines had shifted to draining uphill. They sent out techs to re-align to a downhill slope and cleaned the wall units in the house without charge.
Heather Brandon
17:48 23 Aug 23
Fast response via text. I was able to get preventive maintenance started with no issue. The tech was very professional and polite. I received an email with pictures and full explanation of everything done and status of my equipment. Highly recommend
Andy Solis
00:31 22 Aug 23
Isaiah did an outstanding job servicing our HVAC system last week. He works meticulously to ensure optimal working condition. Will always depend on Garner Heating and Air!!
Edwin Young
20:55 21 Aug 23
Garner repaired two units for me in the last year. I had a good experience both times. Good communication, no weirdness of multiple calls. They came and fixed it at a fair price. I’d recommend them to friends and family.
Cyndi Alvarez
06:11 21 Aug 23
I have trusted Garner for years!The service is great. The communication awesome! VERY competitive pricing on service agreements!Just nice people.
Judy Lyons
16:52 19 Aug 23
Outstanding work, good work ethic, on time, on task!
mian J
17:21 16 Aug 23
Ethan is very knowledgeable and very helpful. Thank you. Michael Johnson
Quin Carlos-Shanley
23:08 11 Aug 23
mack peterson
20:33 10 Aug 23
Cassandra Kwielford
15:05 10 Aug 23
I called Garner around 8am and they were here by 9am and we had air again by 9:30am! Omar was great and I will definitely be using them again for my AC & Heating needs 🥳
David Funderburgh
13:15 06 Aug 23
Wife caked them first. Made an appointment for next day. Matt texted he was enroute and arrived at the time stated. Showed him the system and he went to work. In less than 10 minutes he knew what was wrong and was repairing the system. Very nice young man. Explained what was wrong and how to repair it.
Steve Stargell
21:25 04 Aug 23
The tech was awesome and very nice. Answered all questions and fixed our AC.
tom shaffer
21:15 03 Aug 23
Montesino Ranch
00:37 02 Aug 23
Eathan was so helpful and explained everything and made sure it was installed correctly
Sid Woodmansee
21:54 01 Aug 23
Excellent service for over 20 years as a customer.
Javier Ruiz
21:40 01 Aug 23
Justin Joe
18:48 28 Jul 23
Excellent service and very clear. Arrived quite early in the time window. Even changed the main AC filter after it was delivered while the main service was finishing up.
Dean Trevino
21:57 27 Jul 23
Was very polite and professional. Showed me what was wrong with my unit. Then fixed it for me.
Michael Colonnetta
19:37 25 Jul 23
Chris Moore
21:59 20 Jul 23
Omar was great. He arrived early, worked quickly and was very knowledgeable. He got the AC up and running fast. Excellent experience.
Donna Biram
21:30 20 Jul 23
Garner always sends professional, knowledgeable, and courteous technicians when called. 👍🏼👍🏼
Steve Wilson
21:05 20 Jul 23
sullw214
23:52 17 Jul 23
These guys did everything they said they would. They were on time, installed it professionally, and used a quality product.
Cynthia Veidt
22:26 17 Jul 23
I had a difficult problem to diagnose last week, because the AC went out on Tuesday, but came back on (for a little while) before the tech arrived on Wednesday - all during a Texas heat wave. He spent a long time running through all of the various issues but couldn't recreate the problem that day and just gave me the trip charge. The AC went off again that night, and I sent some pictures of my thermostat (suspected issue) at different times versus the outside temps overnight. Garner sent out another tech the next day who was able to use that information and the previous day's notes to find a short in the wiring on the thermostat control panel in the attic. Problem solved with a new thermostat, and a nice discount from Garner because the motor also had to be replaced after trying to both heat and cool at the same time.Techs don't often listen to homeowners when we describe the issues - Garners' employees listened and were able to find an easier and less expensive fix that most companies would have missed and probably try to use the age of my system to up-sell me on a new unit.Nice and very responsive group. Will go back to them again!
Larry Fernandez
18:23 14 Jul 23
The techs from Garner were very professional and and knowledgeable. I would highly recommend Garner to my family and friends.
Roxann Amel
16:51 14 Jul 23
My husband and I were recommended this company by our a neighbor in our community. Omar, did a fantastic job!! Our air conditioner went out last night, my husband called them at 7:30 a.m. Omar arrived at 9:20 and our unit was fixed by 9:50. Omar was very professional and went out of his way to show us what was wrong. I would definitely recommend this company!
Vincent Conant
16:36 13 Jul 23
Matt was the technician who came to check out my cooling problems. He thoroughly checked every part of the system trying to analyze the problem. He ran a system diagnostic report to find out everything that was going on at the time. He ended up adding some refrigerant to the system, and that did the trick. Now everything is cooling properly even with this extreme heat that we are having right now. Great job! Thanks, Matt
R trevino
17:20 11 Jul 23
Barton BBQ SmokeWorks
17:44 10 Jul 23
Prompt service response with a knowledgeable and friendly service tech.
Paige Norman
17:42 10 Jul 23
Have been using their maintenance program for several years. Always prompt and send out professional people. I am always pleased with what they do and any suggestions they may make. He actually offered to change my filter which no one has ever done before. He was extra attentive and very nice. Have had Brendan for a couple of years. Very nice and professional.
Shelly Kellogg
18:41 05 Jul 23
We’ve had great experiences with Garner! They are an honest company that values workmanship and educating their customers. Their technicians are knowledgeable, organized and professional. We highly recommend Garner!
G / E Mena
22:46 01 Jul 23
It was an excellent experience working with every member of Garner since the day we called to help us with our AC problem. They were able to give us an appointment very soon which was wonderful since our AC broke during the week when temperatures were more than 105. Omar and Ryan were very professional, polite and empathetic about our issue and took their time to diagnose the problem. We opted to replace our AC which was 16 years old and has been given problems in the past three years. We had gotten help from other AC companies in the past but none were as great as Garner. Max came to measure our house to provide us with the best options. Very impressive the way Garner writes estimates with three options to consider. I got other quotes from other companies with ratings 4.9 or above and none were as detailed as Garner's quotes. The prices were very comparable but the professionalism and the people skills of everyone who helped us from Garner helped us decide to choose them. The big plus was that they were able to replace the AC within 2 days after we made the decision. The installation was excellent. Jason, Angle, and Isaiah arrived on time at 6AM as promised. They were polite, friendly, great communicators explaining the process. I have a feeling that Garner takes their time to choose great people to work for them considering that 6 of their employees have excellent technical skills and personal skills. You are all awesome people and we appreciate you greatly!
Maria Sepeda
22:10 30 Jun 23
We contacted Garner Heating & Air Conditioning for an AC check. Brendan was here right at the beginning of the 3 hour window we were given. He was very polite, checked everything thoroughly, and patiently explained needed repairs.
Vivian Jones
22:02 30 Jun 23
Very friendly and professional.
brandon kneese
17:58 29 Jun 23
When he showed up I he showed me my condenser and walked me though everything they're was to know about it, and shared lots of tips about keeping it running better and longer and even how to replace a couple of things myself if need be. I got this fear of electrify, and one thing I needed was a fuse for the breaker box replaced. He said he could go and come back with it but told me how simple it was, to save me money, and even wrote steps for me to do it on a piece of paper and slapped it to the fuse box for me! Like honestly the level of kindness this dude had and showed me really did give me a sense of good people are out there. So I didn't get to tell him thanks because he had left before I got back. But in case you read this.. thank you Matt.
Matthew Hayton
00:16 29 Jun 23
Glynn Stoffel
20:54 27 Jun 23
Garner has always provided prompt and professional response to me any time I have needed them. They never disappoint!
Mark Ramirez
18:36 26 Jun 23
Matt Fleischauer from Garner Heating & Air Conditioning is a great professional. He took the time to explain what was the problem and was able to repair on the spot.
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