Local Reviews
Garner Heating & Air Conditioning Inc Rated 5.0 out of 5 stars
based on 1023 customer reviews
Customers say: The reviews exhibit a positive sentiment overall, with a slight inclination towards the positive. The reviewers frequently mention the professionalism, expertise, and exceptional service provided by Garner HVAC. They appreciate the technicians' ability to explain issues clearly, the prompt and efficient service, and the overall positive experience. The recurring themes include professionalism, expertise, exceptional service, promptness, efficiency, and positive experience. The negative reviews are minimal and do not overshadow the positive ones. Overall, the reviews convey satisfaction with Garner HVAC's services, with a noticeable emphasis on the positive aspects.
Google Rating
4.9
Based on 532 reviews
Garner Heating & Air Conditioning Inc
4.9
Sherman Taylor
20:18 12 May 25
Great
Susan Carlisle
19:01 12 May 25
Matt with Garner AC was great! Finished up with his previous job early, so called and asked if he could come early. Of course! He explained everything and even took pictures to help with the explanation. I appreciated his thoroughness and will definitely use Garner again!
Barrie Breed
18:56 12 May 25
Ethan and his crew were so courteous, quick but thorough, and did an amazing job in a very old, difficult home!
Susan Howard
17:28 12 May 25
Brett Koger
19:32 05 May 25
Elijah was very thorough and took the time to explain things to me. He made some adjustments to the system to make it more efficient. He was professional and informative, suggesting actions I could take to improve how the system works. It was a great visit.
A Way
18:56 05 May 25
Very knowledgeable and courteous. Was super fast making repairs. I would definitely recommend him again and again!
Espan
21:13 01 May 25
Edeltraud Meany
19:38 28 Apr 25
Mark Andersen
14:55 19 Apr 25
Elijah was great he did the testing and informed me on the status. Very professional and also gave me tips on the care of the unit. He has serviced us in the past and hope he comes next service call.
brooklyn
22:40 18 Apr 25
Matt did an amazing job. He was kind, honest, professional and explained everything in detail. Plus Garner accepted my service call and had someone at my house within 40 mins. Definitely recommend Garner.Best,William
Robert Eveslage
21:55 14 Apr 25
I love the professionalism and courtesy I receive when a team member is at my home. You guys always do a terrific job and for that I very much appreciate you all in the company.
Jerry Malott
21:14 14 Apr 25
always professional, efficient and knowledgeable.
Deborah Darnell
13:01 08 Apr 25
I have found the company that I want to be taking care of my MiniSplits... Garner heating and air conditioning. Thank you Elijah for doing such a professional efficient Job on my mini split maintenance.Plus extremely Attentive and friendly to my needs as a customer thank you!
Marcella Fodor
22:13 07 Apr 25
Willis Bulliner
18:12 07 Apr 25
Had the technician Chey come out. He was very knowledgeable and answered all the questions I had. Very happy with the service I received today
Scott Walker
19:20 02 Apr 25
The guys were great and very thorough. I admit my system was very old and I just put off replacing it. I wish I wouldn’t have but Garner took care of the job.
beth rawlings
22:54 01 Apr 25
Chey was great. Did a very good job and gave me a positive report. Nice guy.
Margaret Hill
19:53 28 Mar 25
Super pleased with the folks at Garner. We had our AC suddenly go out completely. Aware of the warm Spring weather, they assessed the situation, chose and sourced a new system, and had it up and running, all in about 48 hours. Everyone communicated well throughout and everything was carefully explained. They helped us find the best solution for our situation and budget. Highly recommend!!
Donald Stewart
21:32 26 Mar 25
Adam R
22:38 25 Mar 25
Matt was great! Very professional and very clearly laid out any possible issues and fixes. Look forward to having him come by again.
Betty Delaney
16:22 25 Mar 25
Ethan was on time, was very polite. He told me what he needed and did the work so quietly that I hardly knew he was there!
Denise Vertrees
16:17 25 Mar 25
Garner Heating and Air are top notch! They have always been extremely responsive and easy to work with. Chey was the service technician that checked our HVAC to make sure it was running properly. He explained the damper system and answered all the questions we had.Thank you so much for your professionalism and excellent customer service. You just don't see that quality in many businesses these days.Denise Vertrees
Mary Lu Palmer
17:48 21 Mar 25
Great job. Courteous and professional. We would recommend the technician, Chey Simpson, anytime!
Elizabeth
19:19 20 Mar 25
We have used Garner heating and air conditioning since we built our home. They have always maintained the units beautifully. I trust them, always handling any emergency promptly, as well as explaining what is being done or what needs to be done!I would also give Matt F a huge thumbs up! 5 stars, at least!
Michael Colonnetta
21:19 19 Mar 25
Ethan was fantastic, thanks!!!
Lydia Aguero
13:27 13 Mar 25
Matt is a very friendly person, did what he needed to do. Everything is running fine. Thank you.
Martha McKee
14:40 12 Mar 25
Our technician was very thorough and good at communicating any issues.
Richard Schwarz
22:46 10 Mar 25
2 years ago Garner promptly responded to our need for AC repair in August (in Texas). The technician thoroughly troubleshot, found and fixed the problem. He explained everything he did and showed me as well. I signed up for a preventative maintenance plan with a visit every 6 months. It is 6 months later and the technician performed a thorough inspection, showed photos of what he did and the condition of the hardware. He spent an hour. Good to know proper maintenance is being done. Great company.It is now 2 years later and everyone who came out has been thorough, pleasant and informative. I highly recommend Garner Heating and Air Conditioning.
Steve Short
19:30 06 Mar 25
Matthieu kambumba
02:36 06 Mar 25
Made call on Sunday about my AC not cooling very well and had someone same day to fix it.
Heather Touchon
23:42 20 Feb 25
Always professional, courteous, on-time, helpful, and thorough. Highly recommend.
Chris Limmer
19:06 13 Feb 25
Elijah was great. Knowledgeable, professional and personal. I trust him.
Lacy Hewitt
21:49 01 Feb 25
Garner Hearing & AC has serviced existing units & installed a new one in the 20+ years in our home. They have always had a fast response time, their techs are very reliable & thorough. We always sign up yearly for the biannual maintenance inspection which happens summer & winter. Very helpful in catching any issues before they happen! 5 stars, thank you Garner!
Sandi Berry
21:50 31 Jan 25
Marilyn Pierce
21:05 26 Jan 25
Have used Garner for a number of years and they've always been courteous, helpful, professional and qualified. Now with my husband gone, it's wonderful to have a company I know and trust.
esmer barrientes
19:23 26 Jan 25
Very professional 2025
MaryAnn Hollingworth
22:37 24 Jan 25
Great Service.
Scott Wilson
01:03 20 Jan 25
Eli did an outstanding job repairing my HVAC unit. Very kind and courteous.
sullw214
22:33 17 Jan 25
These guys did everything they said they would. They were on time, installed it professionally, and used a quality product.
A F Starling
16:19 16 Jan 25
He was friendly, on time, and knowledgeable. He also wascooperative when I requested he check for spiders in my attic as he checked my AC/heat unit. Overall, Elijah performed an excellent job. I will recommend him.
Eugene Mitchell
22:57 15 Jan 25
Service is great and people are friendly and know their business.
ruben sendejo
21:07 11 Jan 25
Matt called before arrival which we truly appreciate. Once in the house he was busy with the service on my unit. Great job and provided answers to all my questions.
Patty Whelan
22:52 10 Jan 25
jackie smith
22:29 10 Jan 25
Matt was wonderful and came out to the house within 30 minutes...He explains everything to me....very nice man, very knowledgeable and always welcome here...I give him 5 stars cuz there isn't and higher ones!
Alan Brollier
17:46 10 Jan 25
It’s all about the ServiceWe’re in year 31 living in this home and Garner has been providing service as far back as I can remember on a unit installed by others, until that unit finally needed replacing at which time Garner installed our current unit more than ten years ago. Max Bethke was our service tech back then and he was special. We were excited about his promotion, but sad to lose him as a tech. Matt Fleischauer, our new tech, has filled some seriously big shoes and we hope that he’ll be with us for a long time to come. Very knowledgeable, professional, pleasant and patient. When our unit was installed, we had very poor internet and it was futile to connect the thermostat to an app and our phones then. As part of our service check up, we asked that Garner send someone who could assist us completing this connection now that we have better internet and Matt came through which required contacting Carrier and making sure we were fully functional before leaving. We feel fortunate to have another tech that is as personable and helpful as Max.
Judy Lyons
21:57 30 Dec 24
Outstanding work, good work ethic, on time, on task- the best!!
Jennifer Ruff
23:32 16 Dec 24
Ethan & crew did a fabulous job installing a complete system in our home. They explained everything they needed to do before & after so no major surprises. That was very appreciated! They were price competitive with the other company I had quote the work, but seemed more knowledgeable, more professional, & had a better warranty so it was a good choice to go with Garner!
Rex Cole
22:42 16 Dec 24
Eli found 5 small leaks in our heating system on a routine check up.
Free Second Opinion on HVAC Repair or Replacement
Sorry, this coupon expired on October 31, 2022
Kyle . Buda . San Marcos . Wimberley . Driftwood . Martindale . Manchaca . Lockhart . New Braunfels
Award Winning Service
