The technician, Matt, was on time upfront, honest. He provided neede informatio as well as a quick repair to our AC. I willingly signed an additional maintenance contract because ofthe actions and friendly professionalism of Matt, No sales call was needed I will be using Garner again, I will also ask for Matt. He is the best I have eve dealt with. They surpassed expectations, 5 star rating with bonus points!
05:51 24 Jul 22
18:13 01 Jul 22
03:58 30 Jun 22
02:27 30 Jun 22
01:39 30 Jun 22
The technician (Max) arrived on-time; called ahead to say he was on his way; was professional and very knowledgable; and, performed a thorough maintenance checkup. He readily answered questions and offered answers in easily understood layman's terms. Great service!
20:50 29 Jun 22
I can't recommend Garner Heating & Air enough. We had a frustrating vent issue that had been incorrectly diagnosed by multiple companies and Garner was the only company that pointed us in the right direction. We called them without hesitation later when we needed AC repair during the hot Texas summer and they were quick and reliable as usual. We are so happy to have a local HVAC company that we can trust. Garner is wonderful!
19:10 29 Jun 22
00:04 16 Jun 22
18:30 15 Jun 22
Our AC recently stopped cooling, at the beginning of the latest heat wave, and we contacted Garner to schedule service. They were able to send a technician the same day. That technician, Leonard Pannek, was punctual, assessed the situation quickly, and got our AC up and running the same day. We are very pleased. Kudos to Leonard and Garner.
18:17 14 Jun 22
14:51 14 Jun 22
10:34 12 Jun 22
Garner Heating & Air Conditioning and their technicians are the best!
13:11 10 Jun 22
Have been using their maintenance program for several years. Always prompt and send out professional people. I am always pleased with what they do and any suggestions they may make. He actually offered to change my filter which no one has ever done before. He was extra attentive and very nice.
23:21 07 Jun 22
The technicians that come to do the ac check-up are always on time, courteous, professional, and knowledgeable. Garner Heating and Air has served my household for at least 10 years. I trust them completely.
19:29 02 Jun 22
We had a two cycle system with dehumidifier installed and are very pleased. Dehumidification means we don't have to set thermostat as low for comfort. The system is quiet. As someone who taught mechanical engineering for 25 years, I can attest to Garner's professionalism and excellent work.
17:01 27 May 22
This is a really good HVAC company to work with, they are responsive and good listeners, and they rescued us in a recent emergency situation with the two HVAC units that were hardly blowing cold air and leaking water into the attic area. Garner, Inc also assisted with repairs to address the root causes of the problems we were having.Due to the issues with both systems originally installed incorrectly by the builder, ours HVACS were not plumbed up correctly and not operating efficiently as they should have been.Garner Heating and Air came through like "Knights in Shining Armor" and truly helped us to avoid a possible drastic outcome.Looking forward to hiring this company for servicing our HVACS in the years ahead.
20:28 21 May 22
Absolutely wonderful professional people, great expertise, attentive and responsive costumer service! We have used Garner for installations, routine maintenance, and special problems, with everything being done very professionally, promptly and neatly. Again, GREAT group of people and expertise.
15:31 17 May 22
Thanks for the great professional service from Matt with Garner Air. He was prompt, courteous, trustworthy and gave expert service and advice.
03:28 17 May 22
Garner HVAC installed our system. Max has been our primary technician for issues and maintenance. Max is very competent, courteous, and professional...he gets it done, and fixed. The owner Doug, has always been approachable and great to deal with. Wonderful neighborhood-feel company.
20:22 13 May 22
My system wasn't cooling properly and wasn't cycling off. My system needed expensive repairs. Chase came out and went over my options with me. In the end I purchased a new system. The first one wasn't available so he sold me a different brand for the same cost. The installers were very efficient and professional. They guarantee their work for the life of the unit. I would recommend Garner for your AC/Heating needs.
Lee Allen Corley
03:43 13 May 22
Thank you very much for your prompt help in this matter. All of their employees are profesional, courteous, and efficient. It is evident that there is good leadership within this company and that the employees care about doing a great job. They explained the options in clear simple language, and worked diligently to source the jard to find parts the same day locally.I would recommend Garner Heating and Air 100%.
15:37 12 May 22
Garner is an excellent company. The tech Ryan went above & beyond to fix what another company could not. We now have an A/C that works the way it should. Ryan was professional, polite, Covid safe, reliable, respectful of my home. I will be a long time customer!Thank you!
15:13 12 May 22
They responded to my online request quickly, and on Mother's Day, no less! Actually came out on Mother's Day to keep my a/c going. Explained everything clearly and very thorough in their work. Also followed up with the quote they promised in a very timely fashion.
16:25 11 May 22
Timely service, Max is very knowledgeable, polite, condensation backup problem taken care of
14:11 11 May 22
Ann McTeer Davis
21:48 09 May 22
We were referred to Garner by our son and had the best experience with them. Chase, our Comfort Consultant, was very attentive to our requests before & during our install. He came back to inspect our new system a couple weeks after it was done to make sure everything was perfect - and it is.The lead on our install was Ethan, who explained each item that was a problem with the old system and gave us photos to illustrate. During the job, he let me know the progress & gave photos of the new system for every former trouble spot. Ethan's 2 technicians, Jason & Angel, were great, polite, & cleaned up every place there was any indication they had ever been here.Our new system runs so well that we actually had to set our thermostat to a higher temp because we got cold. It's run like a dream when the temps hit near 100° this past weekend.We're thrilled with our new system & the great work Garner did! Hire them - you won't regret it.
02:47 02 May 22
We have used Garner Heating & Air for over 20 years. George Torres was our tech. He was very polite, proficient & completed the repair in a timely manner on such a hot day. We are very grateful
15:34 29 Apr 22
22:00 24 Apr 22
Nearly 25 years ago we built our first home in Dripping Spring and Garner Heating and Air designed and installed the entire HVAC system. We are still living in that house today, and because of their superb work and excellent maintenance program our system was still running in tip top shape after nearly 25 years. Because the efficiency of HVAC systems designed by the manufacturers has greatly improved, we only recently asked this same company to change out the entire mechanical system. We absolutely love our new even quieter running system and noticed this past year a huge cost savings on our monthly energy bill. We’ve been impressed by their company for a lot of reasons, especially the courtesy and workmanship of their employees. After the new install they left our home better than they found it. I felt sorry for them having to work in such a small tough and cramped attic crawl space, but they still did an amazing job. They are true professionals in every sense of the word. While Garner Heating and Air has developed and expanded their business over the years, they have continued to maintain the same quality craftsmanship, honesty, and dependability you might come to expect in a family owned and operated business. I’ve known the Garner family all my adult life and so if you have HVAC needs of any kind I highly recommend that you call them immediately. You will be glad you did.From a very satisfied 25-year loyal customerJohn W. Moore
21:28 22 Apr 22
Satisfied customer! Matt the technician from Garner Heating and Air Condition did a great job on maintenance of our HVAC system. He explained things in detail and found some minor issues that were addressed immediately. Absolutely recommend this company for your HVAC needs!!! Thank you Garner Heating and Air!
00:57 16 Apr 22
Fast, efficient, on-time and safe maintenance service.
12:13 14 Apr 22
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20:12 24 Mar 22
16:34 22 Mar 22
I have been a Garner Heating and A/C customer for several years. I renew my maintenance contract each year with full confidence that Garner H&A/C will provide the best professional service at a reasonable price. In the recent maintenance services, the technician informed me of his findings and recommendations for keeping my home system in top notch condition. That same day, I received the invoice which I reviewed. The invoice contained a detailed description of the services that were done and of the recommendations that were offered. I like very much that there were no discrepancies. To me, that shows honesty and integrity on behalf of Garner and the technicians.
16:11 22 Mar 22
04:14 22 Mar 22
21:23 15 Mar 22
Ryan of Garner Heating and Air came to perform a repair and found a gas leak. Working in a very tight closet He fixed both. My wife and I highly recommend Garner and Ryan.We have been satisfied customers of Garner for many years. Dependable, knowledgeable and honest.
14:27 02 Mar 22
Matt was very knowledgeable and taught me a lot about my HVAC system. He did a very thorough job and probably wouldn't have found the problem if he hadn't. It' cost more than I wanted, but doesn't it always?
15:19 25 Feb 22
14:47 25 Feb 22
He did a great job! Thank you for getting to it quickly!
19:36 23 Feb 22
04:05 01 Feb 22
Great service. Don came out for our regular service and made some well-informed suggestions. We are very happy with Garner.
02:08 15 Jan 22
Max deserves a 10+. He knew what he was doing and communicated it to us. Excellent knowledge of how the heating and cooling systems work. He answered questions when asked. He was a focused worker. Request his service all the time. He even called the next day as follow up.