San Marcos TX Heating & Air Conditioning Services

the customer informed me that there was water coming out of the mini-split head that controls the bathroom. I poured 5 bottles of water into the drain pan and watch them flow out of the drain outside of the house with no problems. I turned the system on and let it run for about 45 minutes and could not get the system to replicate any type of moisture dripping from the system. After it ran for 45 minutes, I poured 2 gallons of water into the drain pan just to be sure that everything is free flowing at this time. Per Ryan there will be no charge at this time. I did inform the customer that they will need to keep up with changing the filters or this could happen again. I also told them that if it happens again there will be a service charge for coming out.

Diagnosed a clogged drain. Presented options to perform drain treatment but customer unemployed and did not want to move forward with purge. System is up and cooling at this time. Also recommended a tune-up.

When I arrived, the customer informed me that the indoor system was making a strange drilling noise. I turned the system on and checked everything out and could not get it to replicate the noise for me at this time. The motor seems to be fine at this time. I informed the customer that if it happens again to give me a call so I can hear it to help pinpoint the issue.

Performed a water removal system renovation. We installed a new secondary condensate drain pan, new vibration reduction system and installed a new ceiling saver switch to trap any overflow condensate. We also rebuilt the primary and secondary drains and corrected the orientation of each that were installed incorrectly at the initial installation. We sealed the tape joints that were coming loose with mastic and hard cast. Thoroughly cleaned the condensing coil and rebuilt the voltage enhancement system on the furnace blower motor. System is in good working order at this time.

Conducted cooling check 2020 on down flow electric heat system. The system is cooling properly at this time.

Installed a Carrier 2-ton straight electric system. Installed all ductwork throughout home. Sealed supply plenum to unit and installed line set cover. Pulled deep vacuum and installed condensate pump.

Performed the AC tune-up and everything is working at this time. While performing the AC tune-up I found the voltage enhancer to be weak and undervalued; it is rated at 40/5 and reading 7.9/2.1. I gave the customer his options and he chose to have it replaced at the platinum level at this time. After performing a platinum level voltage enhancer repair with installing a new voltage enhancer, voltage distributor and installing a new start assist everything is working at this time.

Performed the AC tune-up and everything is working at this time. While performing the inspection I did find the condenser fan motor had an oily residue on the outside of it. I checked the bearings as well as the amp draw, and everything is checking out good at this time. I informed the customer and he said he will keep an eye on it.

Called the customer and he informed me that it seemed like one of the rooms in the house was not cooling as well as other rooms, but he also informed me that the door is kept closed all the time. I suggested that they try cracking the door by about 4” - 5" and running it that way for a few days to see if that helps. If it does then we will have to add return air into that room.

When I arrived, I found some loose connections in the air handler. After repairing the connections, the system is now cooling properly.

When I arrived, I found the water removal system to be backed up and not draining. I spoke to the customer about his options and he chose to have it cleared at the basic level at this time. After clearing the drain, the system is back up and cooling.

New climate control (Honeywell T1) has been installed and programmed. Walked customers through operations and told them if they have any issues to give me a call. System up and cooling.

Performed the AC tune-up and everything is working at this time.

Called the customer when I was about to start heading over to their house and she was asking me if it could potentially be the filter again. I informed her that it could be and if I came out there and found out that it was just a dirty filter again, I will have to change them again. She told me that they are going to replace the filters, let it thaw out and if it freezes up again, she will give us call back.

When I arrived, I found the primary drain line to be backed up and the secondary drain pan to be full of water. I gave the customer his options and he chose to have it cleared and treated at the basic level at this time. After clearing the line and pumping all the water out of the drain pan, the system is working at this time. I also sold and replaced the American Standard Perfect Fit filter in the system.

When I arrived, I found the mini split head in the living area to be dripping a little bit of water every now and then. I found that the drain tube had a slight restriction in it. I cleared through it again and everything is working at this time. I did inform the customer that this is under warranty from the work we did a month ago however if it happens again we will need to run a whole new drain line through the wall and that will not be covered. The drain tube that is in there now is the ribbed small diameter mini split drain hose.

When I arrived, the customer informed me that the system seemed like it was not keeping up on Saturday but did maintain 78 all day on Sunday. After looking at the system I did find the voltage enhancer to be weak and undervalued. I gave the customer his options and he chose to have it replaced at the silver level at this time. After replacing the voltage enhancer and voltage distributor everything is coming on and working at this time. I also performed a system tune up to ensure everything is going to continue to work through the summer.

When I arrived, I found the voltage enhancer that I just installed less than 2 months ago to not be giving power to the condenser fan motor. I replaced it under warranty. When I went to turn the power back on, I found the power disconnect to have failed as well and not sending power through. I gave the customer their options to replace it and they informed me that their son, who is an electrician, is going to take care of it for them.

When I arrived, I found the system to be frozen up. I let it thaw out and adjusted the blower speed. I checked the refrigerant pressures and temperatures, and everything is working at this time. I had 8 degrees of subcooling and 8 degrees of superheat. I had a 25-degree split from the return to the evaporator.

When I arrived it was 72 degrees inside the house. I checked the drain pan and cleared the drain line. I lowered the blower speed due to it sucking water out of the drain pan and adjusted the refrigerant pressures accordingly. I have 7 degrees of subcooling and 7 degrees of superheat and a suction line temp of 46 degrees. The suction pressure is 109 and head pressure is 349. Everything is working at this time. I did inform the customer that when it is 95 degrees outside the system is going to run all day long to keep it 75° inside. I also inform the customer that once it is over a hundred degrees outside it is going to climb from what their set point is at 72 degrees.